quality analyst jobs in UAE

Quality Assurance Analyst

New

AED 120,000 – AED 200,000 per year

Role: Quality Assurance Analyst Location: Abu Dhabi Role Purpose Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries. Key accountabilities of the role Responsibilities - Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries - Sharing call quality check results with the team and providing the...

ADIB - Abu Dhabi Islamic Bank

Abu Dhabi

an hour ago

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CX Quality & AI Optimization Analyst

AED 120,000 – AED 200,000 per year

A leading property technology company in Dubai seeks an Operational Excellence Analyst to enhance service quality across support channels. You'll define standards and analyze performance, translating insights into strategic improvements. Ideal candidates will have a relevant degree and experience in quality assurance or customer service, with strong analytical and communication skills. The role...

Property Finder

Dubai

an hour ago

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Account Onboarding / Renewal – Quality Assurance Analyst, MENA-APAC Region

AED 120,000 – AED 200,000 per year

Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan. The selected candidates will be based in the Dubai...

Saxo Bank

Dubai

an hour ago

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Quality Analyst – Contact Center (Emirati National)

AED 60,000 – AED 120,000 per year

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to help the team improve. Key Roles & Responsibilities - Call Monitoring: Perform regular silent...

Talents Of Endearment

Dubai

an hour ago

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CX Quality & AI Excellence Analyst

AED 120,000 – AED 200,000 per year

A leading real estate technology firm in Dubai is seeking an Operational Excellence Analyst to drive service excellence across its customer support channels. The role involves defining service quality standards, analyzing performance trends, and improving customer satisfaction metrics. The ideal candidate has a Bachelor's degree in a relevant field and 2-4 years of experience in Quality Assurance...

Property Finder Group

Dubai

an hour ago

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Career Opportunities: Senior Quality Assurance Analyst (4193)

AED 120,000 – AED 200,000 per year

Career Opportunities: Senior Quality Assurance Analyst (4193) Requisition ID4193-Posted -Operations- Job Location (country) (1) - Job Location (region) (1) OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging...

OIA Global

Abu Dhabi

an hour ago

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Product Quality & Analytics Analyst - Returns (Dubai)

AED 120,000 – AED 200,000 per year

A leading e-commerce company is seeking a Product Quality Analyst (L3) in Dubai. This role combines quality assurance testing with product analytics to enhance customer return experiences. You will execute test cases, analyze trends, create dashboards, and provide data-driven recommendations. The ideal candidate will embody leadership principles such as customer obsession and have strong...

Amazon

Dubai

an hour ago

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Python Analyst: Data Quality & Automation (Remote)

AED 120,000 – AED 200,000 per year

A leading data analytics firm is seeking an attentive Analyst with strong Python skills to support Quantitative Researchers. The role focuses on ensuring data quality, developing internal tools, and assisting in research tasks. Ideal candidates enjoy structured workflows and intellectually engaging work. A background in STEM is preferred, and no finance experience is required. This role offers a...

Remote

Eqvilent

United Arab Emirates

an hour ago

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Arabic NLP Data Analyst — MT Quality & Data Pipelines

AED 120,000 – AED 200,000 per year

A leading e-commerce company is seeking a Language Data Analyst to join its Global Language Solutions team in Dubai. This role involves monitoring MT quality, conducting data analysis, and collaborating with quality and engineering teams. The ideal candidate should be a native Arabic speaker with strong English skills and extensive experience in data analysis or computational linguistics. The...

Hybrid

Trendyol Group

Dubai

an hour ago

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Sr Quality Analyst

AED 120,000 – AED 200,000 per year

Minimum Qualification Bachelor’s degree in related discipline. - Has 5+ years’ experience in Appium Selenium with Java - Experience in Automated Testing of GUI and functional aspects of Client - server and Mobile-based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC). - Strong Knowledge of Object-Oriented Programming Concepts(OOPS) and Java Skills - Strong...

Hybrid

Dicetek LLC

Abu Dhabi

an hour ago

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Data Management Analyst — Power BI & Data Quality

AED 120,000 – AED 200,000 per year

A leading technology services provider is seeking a Data Analyst for their UAE operations. The role requires 5+ years of experience in data analysis, mapping, and documentation. Candidates should have expertise in Microsoft Excel and familiarity with BI/reporting tools like Power BI. Key responsibilities include reviewing data from multiple sources, developing data documentation, and working with...

VAM Systems

Dubai

an hour ago

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Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

AED 120,000 – AED 200,000 per year

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...

Concentrix Corporation

United Arab Emirates

an hour ago

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Credit Risk Data Analyst II: Drive Data Quality

AED 120,000 – AED 200,000 per year

A leading global financial services company is seeking a Credit Risk Analyst II in Dubai. The role involves data quality support for global contracts, compliance with policies, and risk assessment. Candidates should have a Bachelor’s degree and 0-2 years of relevant experience. Strong analytical skills and attention to detail are required. This position is full-time with a focus on critical...

Citigroup Inc.

Dubai

an hour ago

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Quality Control Analyst

AED 120,000 – AED 200,000 per year

Established in 1836, Acino is a pharmaceutical company headquartered in Zurich, with a clear focus on selected markets in the Middle East, Africa, the CIS Region and Latin America. With over 3,000 people across 90 countries, we deliver quality pharmaceuticals to promote affordable healthcare in these emerging markets and leverage our high-quality pharmaceutical manufacturing capabilities and...

Acino International AG

Dubai

an hour ago

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CX Quality & Process Excellence Analyst

AED 120,000 – AED 200,000 per year

A leading property technology firm in Dubai is seeking an Operational Excellence Analyst to improve quality and performance in customer interactions. The ideal candidate has a Bachelor’s degree in a related field and 3-5 years of experience in Quality Assurance or Customer Service Operations. You will conduct assessments, implement quality scorecards, and utilize data analytics to drive...

Property Finder

Dubai

an hour ago

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QUALITY ASSURANCE /TEST ANALYST

AED 120,000 – AED 200,000 per year

QUALITY ASSURANCE /TEST ANALYST role at Dicetek LLC Overview Job Purpose: To prepare and execute comprehensive test plans and test cases, collaborating closely with both the QA team and project teams. To maintain the quality and reliability of custom-built applications on the Oracle Fusion PaaS layer, starting with the Financials module and extending to HCM and Procurement. Additionally, to...

Dicetek LLC

Dubai

an hour ago

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Banking Quality Assurance Analyst – Complaints

New

AED 120,000 – AED 200,000 per year

A leading bank in the UAE is seeking a Quality Assurance Analyst to ensure effective resolution of customer complaints. The successful candidate will perform quality evaluations and share findings with the team, while also managing daily updates and supporting team leaders. Candidates must possess strong analytical and communication skills, along with a bachelor's degree in finance or related...

ADIB - Abu Dhabi Islamic Bank

Abu Dhabi

an hour ago

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Product Quality Analyst, MENA Product Team

AED 120,000 – AED 200,000 per year

Join Amazons MENA Product team to drive data-driven improvements in customer return. This dual role you'll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed decisions while ensuring quality in our customer experience, combining analytical skills with practical quality assurance...

Amazon

Dubai

an hour ago

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CX Quality & Automation Analyst

AED 120,000 – AED 200,000 per year

A leading property portal in Dubai is seeking an Operational Excellence Analyst. This role is pivotal in enhancing quality and performance across contact center operations. Responsibilities include quality assessments, designing scorecards, and analyzing customer interaction metrics. The ideal candidate will have a Bachelor's degree and 3-5 years in Quality Assurance or Customer Service...

Property Finder Group

Dubai

an hour ago

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Account Onboarding / Renewal – Quality Assurance Analyst, MENA-APAC Region

AED 120,000 – AED 200,000 per year

Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan. The selected candidates will be based in the Dubai...

Saxo Bank

United Arab Emirates

an hour ago

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