الوصف الوظيفي
Role: Quality Assurance Analyst
Location: Abu Dhabi
Role Purpose:
- Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.
Key accountabilities of the role
Responsibilities:
- Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries
- Sharing call quality check results with the team and...
Overview
Role: Quality Assurance Analyst
Location: Abu Dhabi
Role Purpose
Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.
Key accountabilities
- Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries
- Sharing call quality check results with the team and providing the required coaching wherever...
Role: Quality Assurance Analyst
Location: Abu Dhabi
Role Purpose
Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.
Key accountabilities of the role
Responsibilities
- Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries
- Sharing call quality check results with the team and providing the...
Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan.
The selected candidates will be based in the Dubai...
QUALITY ASSURANCE /TEST ANALYST role at Dicetek LLC
Overview
Job Purpose: To prepare and execute comprehensive test plans and test cases, collaborating closely with both the QA team and project teams. To maintain the quality and reliability of custom-built applications on the Oracle Fusion PaaS layer, starting with the Financials module and extending to HCM and Procurement. Additionally, to...
Responsibilities
- Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.
- Sharing call quality check results with the team and providing the required coaching wherever is required for officers.
- Review duplicate complaints data and do monthly reporting to line manager / HOD.
- Conduct checks on invalid complaints to validate the tagging done by...
Direct message the job poster from Staffingine LLC
***Applicants will be screen and shortlisted on first come basis ***
Core Responsibilities
- Test Planning & Preparation
- Analyze project requirements and design comprehensive test plans and test cases.
- Identify testing scope, objectives, resources, and deliverables.
- Prepare and manage test data and environments.
- Test Execution
-...
A global leader in instrumentation is seeking a Quality Assurance Engineer in Dubai to oversee product quality compliance with organizational standards. This role involves planning and conducting process analyses, supporting quality improvements, and investigating non-conformities. Qualified candidates should hold a bachelor's degree and have 3-5 years of relevant experience. Familiarity with ISO...
Overview
Spinneys, the UAE’s leading premium food retailer, is seeking a proactive and detail-oriented Quality Assurance (QA) Officer to join our Food Manufacturing division in Dubai. This role is vital in ensuring the effective implementation of our Food Safety Management System (FSMS), supporting compliance activities, and maintaining product and process quality in line with regulatory and...
The QA/QC Engineer is responsible for planning, implementing, and monitoring quality assurance and quality control activities at site to ensure all construction works comply with project specifications, approved drawings, client requirements, and applicable standards.
Responsibilities
- Quality Planning & Documentation Prepare and coordinate with Engineers for the approval and acceptance of the...
Job Description
We are seeking a meticulous and detail-oriented Quality Assurance Engineer to join our progressive team. As a Quality Assurance Engineer, you will be pivotal in ensuring the highest quality standards are met with our products before release. You will be responsible for developing and executing exploratory and automated tests to ensure product quality. In this role, you will play...
Join to apply for the Quality Assurance Tester role at Dicetek LLC
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Join to apply for the Quality Assurance Tester role at Dicetek LLC
Bachelor’s degree in computer science, Engineering, or a related field, or equivalent work experience.
- Proven experience as a Quality Assurance Tester or in a similar role with 5+ years of experience.
- Strong...
A leading bank in the UAE is seeking a Quality Assurance Analyst to ensure effective resolution of customer complaints. The successful candidate will perform quality evaluations and share findings with the team, while also managing daily updates and supporting team leaders. Candidates must possess strong analytical and communication skills, along with a bachelor's degree in finance or related...
A leading financial institution is seeking skilled candidates for a complaints resolution role. Responsibilities include performing quality evaluations, sharing results, and supporting team leaders in enhancing call quality standards. Ideal candidates will possess customer service experience with excellent analytical and communication skills. This position is exclusively for UAE Nationals,...
Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan.
The selected candidates will be based in the Dubai...
Join to apply for the Senior Quality Assurance Tester role at Dicetek LLC
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Join to apply for the Senior Quality Assurance Tester role at Dicetek LLC
- Ensure delivery of quality releases in a timely manner.
- Work within a team of Salesforce QA engineers and testers and establish as well as consistently improve testing best practices.
- Coordinate with...
A leading financial institution is seeking skilled candidates for a complaints resolution role. Responsibilities include performing quality evaluations, sharing results, and supporting team leaders in enhancing call quality standards. Ideal candidates will possess customer service experience with excellent analytical and communication skills. This position is exclusively for UAE Nationals,...
Responsibilities
Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.Sharing call quality check results with the team and providing the required coaching wherever is required for officers.Review duplicate complaints data and do monthly reporting to line manager / HOD.Conduct checks on invalid complaints to validate the tagging done by...
- Bachelor’s degree or relevant experience in quality assurance or contact center operations.
- Prior QA experience in banking or a contact center environment preferred.
- Ability to speak and write Mandarin is mandatory.
- Good command of English
- Strong analytical, communication, and reporting skills.
- Attention to detail and knowledge of compliance and quality frameworks.
- Willingness to...