itsm jobs in UAE | Talentin

VP of Digital Service Delivery & ITSM Excellence

New

AED 200,000 – AED 300,000 per year

VP of Digital Service Delivery ITSM Excellence • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates A utility provider in Abu Dhabi seeks a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This role will manage service desk functions, lead incident resolution, and engage with stakeholders to align IT services with business needs. Ideal...

Emirates Water & Electricity Company

Abu Dhabi

21 hours ago

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Consultant ITSM

AED 60,000 – AED 120,000 per year

Experience At least 8-10 years of experience in IT Service Management within large organizations, with a proven track record of managing and improving ITIL processes. Qualification Bachelor’s degree in computer science, Information Technology, or related field. Certification - ITIL Expert or ITIL Master Certification - ISO 20000 (SMS) Certification Responsibilities TIL Process Design &...

Intertec Softwares Pvt Ltd

Dubai

21 hours ago

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Senior ServiceNow Delivery Lead (ITSM/HRSD/ITOM)

AED 200,000 – AED 300,000 per year

A global technology services firm in Dubai is seeking a skilled ServiceNow Developer to lead the design and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. The ideal candidate will have hands-on experience with ServiceNow, a strong understanding of ITIL processes, and proven ability to manage complex projects. This role emphasizes collaboration while fostering an...

DXC Technology

Dubai

21 hours ago

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Senior ServiceNow Solutions Lead – ITSM/HRSD/ITOM

AED 200,000 – AED 300,000 per year

An international technology company is seeking a ServiceNow Lead to oversee the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. The ideal candidate will have strong hands-on experience with ServiceNow and ITIL, and will manage integrations, provide mentorship, and drive continuous improvement initiatives. This position emphasizes collaboration...

DXC Technology Inc.

Dubai

21 hours ago

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Jira ITSM & Automation Specialist

AED 120,000 – AED 200,000 per year

A leading technology solutions provider is currently looking for a JIRA Developer for their Dubai operations. This role involves designing, configuring, and customizing Jira workflows, as well as developing automation rules and integrating with internal systems. The ideal candidate will implement ITSM processes within Jira and ensure platform stability. Strong collaboration skills with IT and...

Remote

VAM Systems

Dubai

21 hours ago

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Technical Specialist – ITSM

AED 120,000 – AED 200,000 per year

Job Purpose To drive strategic alignment, continuous improvement, and operational excellence in IT services by optimizing ITIL processes, ensuring compliance, and delivering exceptional value to stakeholders. Qualification Bachelor’s degree in computer science, Information Technology, or a related field. Certification - ITIL Expert or ITIL Master Certification (Must) - ISO 20000 (SMS)...

Intertec Systems

Dubai

21 hours ago

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ServiceNow ITSM Lead | Business Analyst & Process Optimizer

AED 120,000 – AED 200,000 per year

A leading IT services provider in Dubai is seeking a professional to gather and analyze business requirements for ITSM processes using ServiceNow. The ideal candidate has experience with large-scale ServiceNow implementations and the ability to work both independently and collaboratively. This role emphasizes in-person collaboration while offering flexibility for individual work styles and...

Stryker Corporation

Dubai

21 hours ago

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Senior ServiceNow ITSM Architect with AI & ITAM exposure

AED 120,000 – AED 200,000 per year

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

Müller`s Solutions

United Arab Emirates

21 hours ago

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ServiceNow ITSM

AED 120,000 – AED 200,000 per year

Overview ServiceNow ITSM: Key Skills Required - Solid experience in implementing core IT Service Management (ITSM) modules (Incidents, Problems, Changes, etc.) - Capable of configuring out-of-the-box and custom workflows - Deep understanding of best practices and process improvements - Experience working with enterprise clients in a consulting role About Virtusa Add the Middle East to your...

Virtusa

Dubai

21 hours ago

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Jira Developer: Workflows, Automations & ITSM

AED 120,000 – AED 200,000 per year

A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...

VAM Systems Inc

Abu Dhabi

21 hours ago

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BMC Helix Process & ITSM Analyst / Workflow Engineer-Remote

AED 120,000 – AED 200,000 per year

BMC Helix Process & ITSM Analyst / Workflow Engineer - Remote Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, we support organizations in achieving operational...

Remote

Müller's Solutions

Dubai

21 hours ago

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Problem Management Lead - ITSM for Service Reliability

AED 120,000 – AED 200,000 per year

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

Remote

First Abu Dhabi Bank

Abu Dhabi

21 hours ago

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ITSM Managed Services â Sales & Solution Specialist

AED 60,000 – AED 120,000 per year

Job Description & Summary At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology and process optimization to...

PricewaterhouseCoopers

Dubai

21 hours ago

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ITSM/ITAM System Engineer (Hybrid)

AED 120,000 – AED 200,000 per year

Job Summary: We are looking for a skilled IT Service and Asset Management (ITSM/ITAM) System Engineer to support the design, implementation, and optimization of ITSM and ITAM solutions. In this role, you will work primarily with Ivanti Service Manager to develop and configure solutions that improve IT operations and support organizational efficiency. You will collaborate with stakeholders,...

Hybrid

TjDeeD Technology

United Arab Emirates

21 hours ago

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AI-Driven ServiceNow Architect: ITSM & Asset Mgmt

AED 120,000 – AED 200,000 per year

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...

Müller`s Solutions

United Arab Emirates

21 hours ago

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Senior ITSM Strategist & ITIL Expert

AED 120,000 – AED 200,000 per year

A leading IT services company in Dubai seeks an experienced IT Service Manager to optimize ITIL processes and ensure operational excellence. The role requires 10+ years in IT Service Management, with a strong focus on government entities and regulatory compliance. You will oversee service delivery, manage key stakeholders, and lead audits to ensure adherence to IT governance standards....

Intertec Systems

Dubai

21 hours ago

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ServiceNow Business Analyst - ITSM

AED 120,000 – AED 200,000 per year

Job Description : Key Responsibilities : - Gather, analyze, and document business requirements for ITSM processes using ServiceNow - Collaborate with stakeholders to identify business challenges and opportunities for improvement - Translate business needs into detailed functional and technical requirements - Work closely with ServiceNow developers and administrators to ensure solutions meet...

Stryker Corporation

Dubai

21 hours ago

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ServiceNow ITSM Specialist for Enterprise Clients

AED 120,000 – AED 200,000 per year

Overview ServiceNow ITSM: Key Skills Required - Solid experience in implementing core IT Service Management (ITSM) modules (Incidents, Problems, Changes, etc.) - Capable of configuring out-of-the-box and custom workflows - Deep understanding of best practices and process improvements - Experience working with enterprise clients in a consulting role About Virtusa Add the Middle East to your...

Virtusa

Dubai

21 hours ago

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AI-Driven ServiceNow Architect: ITSM & Asset Mgmt

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...

Müller`s Solutions

Dubai

43 minutes ago

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Senior ServiceNow ITSM Architect with AI & ITAM exposure

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

Müller`s Solutions

Dubai

43 minutes ago

View details