itsm jobs in Abu Dhabi

VP of Digital Service Delivery & ITSM Excellence

AED 200,000 – AED 300,000 per year

VP of Digital Service Delivery ITSM Excellence • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates A utility provider in Abu Dhabi seeks a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This role will manage service desk functions, lead incident resolution, and engage with stakeholders to align IT services with business needs. Ideal...

Emirates Water & Electricity Company

Abu Dhabi

19 hours ago

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Jira Developer: Workflows, Automations & ITSM

AED 120,000 – AED 200,000 per year

A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...

VAM Systems Inc

Abu Dhabi

19 hours ago

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Problem Management Lead - ITSM for Service Reliability

AED 120,000 – AED 200,000 per year

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

Remote

First Abu Dhabi Bank

Abu Dhabi

19 hours ago

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Senior ServiceNow ITSM Architect with AI & ITAM exposure

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

Müller`s Solutions

Abu Dhabi

3 hours ago

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Head of Technology GRC

New

AED 200,000 – AED 300,000 per year

Role : Head of Technology GRC Location : Abu Dhabi Role Purpose: The Head of Technology GRC is responsible for leading governance, risk, compliance, quality assurance, and financial oversight functions within the Technology division. The role ensures that technology operations are aligned with enterprise risk appetite, regulatory requirements, and strategic objectives. A key mandate includes...

Abu Dhabi Islamic Bank PJSC

Abu Dhabi

19 hours ago

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Engineer L2 - IT/Network Operations - Aruba SME

New

AED 120,000 – AED 200,000 per year

Overview Position Title: L2 Engineer /SME– Aruba Department: IT/Network Operations Job Summary The L2 Engineer – Aruba is responsible for providing advanced technical support, troubleshooting, and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support, ensuring the stability and performance of Aruba wireless and wired network...

Xad Technologies

Abu Dhabi

19 hours ago

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ServiceNow Senior Technical Consultant

AED 200,000 – AED 300,000 per year

Job Description Key Responsibilities - Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. - Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations. - Apply ITIL framework principles to optimize and align service management processes within ServiceNow. -...

DXC Technology Inc.

Abu Dhabi

19 hours ago

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Engineer L2 ITNetwork Operations Aruba SME

AED 120,000 – AED 200,000 per year

Overview Position Title: L2 Engineer /SME Aruba Department: IT/Network Operations Job Summary The L2 Engineer Aruba is responsible for providing advanced technical support troubleshooting and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support ensuring the stability and performance of Aruba wireless and wired network infrastructure and...

XAD Technologies

Abu Dhabi

19 hours ago

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Mid-Senior IT Professional (Multiple Opportunities)

AED 120,000 – AED 200,000 per year

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and...

Hybrid

Hire Resolve.com

Abu Dhabi

19 hours ago

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ServiceNow QA/Tester Lead

AED 120,000 – AED 200,000 per year

As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non-functional, and integration testing to ensure...

Sscegypt

Abu Dhabi

19 hours ago

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Sales Account Manager | Abu Dhabi

AED 120,000 – AED 200,000 per year

We are looking for a Sales Account Manager to join our growing team in Abu Dhabi. The ideal candidate will be responsible for managing existing customer accounts, driving revenue growth, and acquiring new customers in Abu Dhabi. Key Responsibilities - Manage and grow existing Abu Dhabi customer accounts through upselling and cross‑selling. - Identify and generate new business opportunities and...

TjDeeD Technology

Abu Dhabi

19 hours ago

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Head of Technology GRC

AED 200,000 – AED 300,000 per year

Overview The Head of Technology GRC leads governance, risk, compliance, quality assurance and financial oversight functions within the Technology division. The role ensures technology operations align with enterprise risk appetite, regulatory requirements and strategic objectives while governing relationships with business units for transparency, alignment and accountability. Role Purpose The...

ADIB Group

Abu Dhabi

19 hours ago

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Network Wireless Engineer

AED 120,000 – AED 200,000 per year

Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...

Dream Soft LLC

Abu Dhabi

19 hours ago

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Problem Management Lead - ITSM for Service Reliability - Apply

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

Remote

First Abu Dhabi Bank

Abu Dhabi

3 days ago

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AI-Driven ServiceNow Architect: ITSM & Asset Mgmt

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...

Müller`s Solutions

Abu Dhabi

3 hours ago

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Jira Developer: Workflows, Automations & ITSM - Apply

A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...

VAM Systems Inc

Abu Dhabi

4 days ago

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Lead ServiceNow Design & Integrations Specialist

AED 200,000 – AED 300,000 per year

A leading global technology services provider is seeking a skilled ServiceNow Solutions Lead to design and implement ITSM, HRSD, and ITOM modules. You will collaborate with business and IT stakeholders to understand their requirements, manage integrations with external systems, and provide mentorship to project teams. The ideal candidate has strong experience in ServiceNow platform solutions and...

DXC Technology Inc.

Abu Dhabi

19 hours ago

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VP, Digital Service Delivery & ITSM Excellence

AED 200,000 – AED 300,000 per year

A utility provider in Abu Dhabi is seeking a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This pivotal role focuses on managing service desk functions, leading incident resolution, and engaging with stakeholders to align IT services with business needs. The ideal candidate will have extensive experience in service management and a...

Emirates Water & Electricity Company

Abu Dhabi

19 hours ago

View details

AI-Driven ServiceNow Architect: ITSM & Asset Mgmt - Apply

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...

Müller`s Solutions

Abu Dhabi

a day ago

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Senior ServiceNow ITSM Architect with AI & ITAM exposure - Apply

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

Müller`s Solutions

Abu Dhabi

6 days ago

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