A leading technology solutions provider is currently looking for a JIRA Developer for their Dubai operations. This role involves designing, configuring, and customizing Jira workflows, as well as developing automation rules and integrating with internal systems. The ideal candidate will implement ITSM processes within Jira and ensure platform stability. Strong collaboration skills with IT and...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
A leading IT services firm in Dubai seeks a ServiceNow Senior Technical Consultant to lead the design and implementation of ServiceNow solutions. Responsibilities include collaborating with stakeholders to define requirements and providing mentorship to project teams. Ideal candidates will have strong hands-on experience with ServiceNow and relevant certifications. This full-time role promotes a...
ITSM Platform Administrator - Freshservice - Sharaf DG - Dubai UAE Position Overview Sharaf DG is hiring an experienced ITSM Platform Administrator to manage and optimize its Freshservice modules and integrations The role requires deep expertise in ITSM platforms automation and integrations to deliver scalable efficient and AI-enabled IT service management solutions Location UAE Location Dubai...
Senior Specialist, ServiceNow Product Developer
Join to apply for the Senior Specialist, ServiceNow Product Developer role at IHS Towers
Responsibilities
- Design, configure, and implement ServiceNow modules and custom applications.
- Collaborate with product managers and stakeholders to translate business requirements into technical specifications.
- Enhance UI/UX for internal users through...
Overview
This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE).
Role and Location
The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available.
Salary
The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...
Overview
Join to apply for the Senior Account Manager – IT Infra Sales role at Intertec Systems.
Skills
Skills: IT Solution Selling, IT Infrastructure solutions, Services Sales, Cloud Services, OEM Solution, ITSM, Cybersecurity Solutions, Account Growth
Responsibilities
- Build/ maintain Business relationship with key decision makers across organizations.
- Experience in selling to Large and...
Role Overview
We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure Security Service Desk and ITSM combined with excellent client relationship management skills bilingual fluency in...
📍 Location: Abu Dhabi, UAE (Hybrid) • 🕒 Full-Time
Job Overview
We are seeking an experienced ServiceNow Service Delivery Director to lead the delivery and support of our client's enterprise ServiceNow solutions. This role involves leading a team of ServiceNow professionals, working closely with key stakeholders, and driving continuous improvement across service delivery...
Job Title: Senior AWS Cloud IT Support Engineer
Location: Dubai, UAE (Onsite)
Experience: 5+ Years
Employment Type: Full-Time
Position Overview
We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations...
Oracle Fusion Finance Functional Consultant
Join to apply for the Oracle Fusion Finance Functional Consultant role at Dicetek LLC.
This is a full-time contract position based in Dubai, United Arab Emirates.
Responsibilities
- Implement and support Oracle Fusion Financial modules including AR, AP, FA, CM, GL, Exp, Tax, and Intercompany.
- Participate in at least two full lifecycle...
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proofofconcepts (POCs) and...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
A leading technology solutions provider is currently looking for a JIRA Developer for their Dubai operations. This role involves designing, configuring, and customizing Jira workflows, as well as developing automation rules and integrating with internal systems. The ideal candidate will implement ITSM processes within Jira and ensure platform stability. Strong collaboration skills with IT and...
The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met.
Your responsibilities as a...
Infra MS - Service Delivery Manager – Arabic
We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure, Security, Service Desk, and ITSM, combined with excellent client relationship...
A leading technology firm is seeking an L2 Technical Support Engineer for its UAE operations. The candidate should have ITIL, MCSE, and CCNA certifications, along with excellent troubleshooting and communication skills. This full-time position requires no remote work and aims for immediate hiring. If you're proactive and knowledgeable in Microsoft technologies and networking, we want you on our...
JOB PURPOSE:
The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems adherence to ITSM best...
We are currently looking for JIRA Developer for our UAE operations with the following skill set and terms & conditions.
Key Responsibilities
Design configure and customize Jira workflows screens fields and permissions.
Develop Jira automation rules and integrations with internal systems.
Implement ITSM processes (Incidents Requests Changes) within Jira.
Build dashboards and reports for IT...