customer complaints jobs in Dubai

Senior Customer Experience & Complaints Lead

New

AED 120,000 – AED 200,000 per year

A leading automotive company in Dubai is seeking a Customer Relations Supervisor to lead a team handling customer complaints. The role focuses on ensuring effective resolution, enhancing service standards, and compliance with UAE regulations. The ideal candidate will have over four years of customer service experience, including supervisory roles, and strong conflict resolution skills. This...

AGMC

Dubai

21 hours ago

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Head of Customer Complaints & Experience (Dubai)

AED 120,000 – AED 200,000 per year

A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....

Talents Tide

Dubai

a day ago

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Senior Customer Care & Complaint Resolution Specialist

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

Mashreq Corporate & Investment Banking Group

Dubai

an hour ago

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Customer Experience Analyst - Inbound Complaints

New

A leading bank in the UAE is seeking a Client Service Analyst to enhance customer experience by managing feedback and complaints received through the Call Centre. Responsibilities include providing timely responses, ensuring high service standards, and analyzing customer issues. Candidates should have up to 2 years of experience in customer service, strong problem-solving skills, and a...

ADIB

Dubai

an hour ago

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Customer Complaints Support - Apply

New

Customer Complaints Support Location UAE - Dubai Company Royal Swiss Auto Services Royal Swiss Auto Services a premium multi-brand automotive service provider under Fahd Al Hemeiri Holding Group is committed to delivering dealership-quality car repair and maintenance services for luxury vehicles with a focus on exceptional customer service We are looking for a Customer Complaints Support to join...

Fahd Al Hemeiri Holding

Dubai

4 hours ago

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CUSTOMER CARE COORDINATOR

New

AED 120,000 – AED 200,000 per year

We are seeking a proactive and detail-oriented Customer Care Coordinator to join our Logistics and Transportation team. The successful candidate will be responsible for managing customer interactions, resolving transportation-related complaints, and ensuring a smooth and efficient customer experience. This role requires strong communication skills, knowledge of logistics operations, and a...

NADIA GLOBAL

Dubai

21 hours ago

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Customer Care Representative Associate - UAE Nationals Only

New

AED 120,000 – AED 200,000 per year

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; AIssue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution - Customer Support - Hub Operations - Account Creation - Basic...

FedEx

Dubai

21 hours ago

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Customer Service Coordinator – Order Fulfillment

New

AED 120,000 – AED 200,000 per year

Prime Objective A customer service representative interacts with a company's customers to provide them with information to address inquiries regarding products and services. Process orders received and delivered on time as addition they deal with order processing and help resolve any customer complaints. Key Tasks - Attend all queries by phone and email and forward to respective KAM/TMM if...

Remote

Sika AG

Dubai

21 hours ago

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Customer Experience Manager

New

AED 120,000 – AED 200,000 per year

Overview At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been...

TALENTMATE

Dubai

21 hours ago

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Customer Relations Executive

New

AED 120,000 – AED 200,000 per year

Purpose This role executes the customer contract, works internally and externally to maximize customer satisfaction through effective contract delivery and promotes revenue generation and profitability Key Missions - Owns the first level customer relationship for all BAU (Business As Usual) activities, including incoming requests and enquiries - Coordinates contract execution with all relevant...

IDEMIA

Dubai

21 hours ago

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Senior Customer Service Officer

New

AED 120,000 – AED 200,000 per year

To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To keep the counter uncluttered and clean and to give top priority to the work. Divert customers to VIP Service section (Up-selling) to generate revenue. Responsibilities Receiving Customers by Greeting, Welcoming them. Guide & clarify the queries as per the...

Hybrid

Al Ghurair

Dubai

21 hours ago

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Manager Customer Complaint Management

AED 120,000 – AED 200,000 per year

We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution, enhance customer satisfaction, and drive continuous service improvements for our prestigious semi government entity. Key Responsibilities - Manage and resolve customer complaints end-to-end, ensuring timely and effective solutions. - Analyze recurring issues, identify root...

Talents Tide

Dubai

a day ago

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Customer Complaints Supervisor (Contact Center)

New

AED 120,000 – AED 200,000 per year

Job Overview The Customer Relations Supervisor is responsible for leading a team of Customer Relations Specialists to ensure timely, fair, and compliant resolution of customer complaints across Dealership Operations, Mobility Services (Rental, Leasing, Limousine), and After Sales functions within AGMC. The role drives elevated service recovery standards, ensures cross-functional ownership of...

AGMC

Dubai

21 hours ago

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Senior Customer Care & Complaint Resolution Specialist - Apply

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

Mashreq Corporate & Investment Banking Group

Dubai

2 days ago

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Customer Complaints Supervisor (Contact Center) - Apply

New

Job Overview The Customer Relations Supervisor is responsible for leading a team of Customer Relations Specialists to ensure timely, fair, and compliant resolution of customer complaints across Dealership Operations, Mobility Services (Rental, Leasing, Limousine), and After Sales functions within AGMC. The role drives elevated service recovery standards, ensures cross-functional ownership of...

AGMC

Dubai

4 hours ago

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Manager Customer Complaint Management - Apply

We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution, enhance customer satisfaction, and drive continuous service improvements for our prestigious semi government entity.Key Responsibilities - Manage and resolve customer complaints end-to-end, ensuring timely and effective solutions. - Analyze recurring issues, identify root causes,...

Talents Tide

Dubai

2 days ago

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Head of Customer Complaints & Experience (Dubai) - Apply

A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....

Talents Tide

Dubai

2 days ago

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Senior Customer Experience & Complaints Lead - Apply

New

A leading automotive company in Dubai is seeking a Customer Relations Supervisor to lead a team handling customer complaints. The role focuses on ensuring effective resolution, enhancing service standards, and compliance with UAE regulations. The ideal candidate will have over four years of customer service experience, including supervisory roles, and strong conflict resolution skills. This...

AGMC

Dubai

4 hours ago

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Manager - Customer Concerns & Resolution

New

AED 120,000 – AED 200,000 per year

Job Title: Manager - Customer Concerns & Resolution Reporting to: Director - Residential Customer Relations Location: Dubai (full time and on-site) Job Purpose The job holder will be responsible for resolving customer complaints, improving satisfaction, and reducing escalations by analyzing root causes and implementing process improvements. Key Accountabilities - Support Investigate...

Talents Tide

Dubai

21 hours ago

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Customer Resolution & Experience Manager

New

AED 120,000 – AED 200,000 per year

A leading customer service firm in Dubai is seeking a Manager for Customer Concerns & Resolution. This role involves resolving customer complaints, improving overall satisfaction, and collaborating with various departments. The ideal candidate should have 4-6 years of experience in customer complaint management, along with a relevant degree. Strong analytical and communication skills are...

Talents Tide

Dubai

21 hours ago

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