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Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards
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Provide accurate information about resort facilities services events dining options and operating hours
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Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.)
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Take and relay wake-up call...
Job Description
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Answer all incoming and internal calls promptly, professionally, and in accordance with luxury service standards
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Provide accurate information about resort facilities, services, events, dining options, and operating hours
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Handle guest requests efficiently and route them to the appropriate department (Housekeeping, Front Office, Concierge, Engineering, etc.)
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Take and...
Company Description
Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies. They use their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
What will I be doing?
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for...
Telephone Operator
Job Number: HOT0C6LN
Work Locations
Hampton by Hilton Marjan Island, Marjan Island Boulevard, Marjan Island, Ras Al Khaimah, TBD
Job Description
As a Telephone Operator at Hampton by Hilton Marjan Island, you will accept, deliver, and respond to guest and management messages, inquiries, and emergencies. Using your knowledge of the hotel facilities, services, and local...
Role Purpose
Key Accountabilities
- Ensure compliance with local legal and contract requirements, Project HSE rules and regulations and polices regarding HSE are regularly communicated clearly to all employees.
- Carry out regular daily inspections on the above requirements and monitor high risk activities to ensure full compliance.
- Ensure risk assessments and permits to work system are...
Telephone OperatorFirst impressions are everything! As a Telephone Operator, you will take care of the guests by answering to all the calls in our Royal Sevrice Center.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
-...
A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously.
What will I be doing?
A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Process all incoming and outgoing calls accurately and courteously
Records and controls accurately wake up calls
Pages guests in...
Company DescriptionSofitel Al Hamra Beach Resort- To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.- To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.- To be fully conversant with all services and facilities offered by the hotel.- To operate the...
JOB SUMMARY
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for...
Company Description Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah UAE renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept offering guests a unique and immersive holiday experience that combines elegant...
A Telephone Operator is responsible for assisting in directing, supervising, and coordinating the activities in the Telephone department to achieve the highest possible guest satisfaction.
What will I be doing?
A Telephone Operator is responsible for supervising the activities in the telephone department and must perform the following tasks to the highest standards:
- Assists Director of Front...
- To attend and handle all guest requests received for internal services as per the hotel standards and procedures.
- To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To respect the privacy of the guests and the confidentiality of the information.
- To...
A leading contracting firm in Ras Al Khaimah is seeking a Health, Safety and Environment (HSE) Officer to ensure compliance with local and contractual HSE requirements. The ideal candidate will have over 4 years of relevant experience, hold a NEBOSH certificate, and be skilled in risk assessment and implementing safety policies. The role includes conducting training and inspections, overseeing...
Telephone Operator
Job Number: HOT0C6LN
Work Locations
Hampton by Hilton Marjan Island, Marjan Island Boulevard, Marjan Island, Ras Al Khaimah, TBD
Job Description
As a Telephone Operator at Hampton by Hilton Marjan Island, you will accept, deliver, and respond to guest and management messages, inquiries, and emergencies. Using your knowledge of the hotel facilities, services, and local...
Hilton Worldwide, Inc.
Al Mamourah
a day ago
View details
Get Job Alerts for temporary telephone operator, Emirate of Ras Al Khaimah
Telephone Operator:
First impressions are everything! As a Telephone Operator you will take care of the guests by answering to all the calls in our Royal Service Center.
What you will be doing:
- Greet respond to requests and coordinate with other departments while providing exceptional service
- Royal Service Center is a One Stop Shop and you will be assisting the guests for all room service...
A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
What will I be doing?
As a telephone operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge...
Company Description We are far more than the worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to...
- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log
- Report broadband and telephone equipment defects to the relevant vendors
- Attend to complaints and enquiries referred to by Communications Assistant
- Highlight important events special instructions and information to the team
- Handle follow ups passed...
- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log
- Report broadband and telephone equipment defects to the relevant vendors
- Attend to complaints and enquiries referred to by Communications Assistant
- Highlight important events special instructions and information to the team
- Handle follow ups passed...