A luxury hotel in Abu Dhabi is seeking a Telephone Operator to provide exceptional service to guests over the phone. In this role, you will prioritize calls, communicate effectively with various departments, maintain knowledge of hotel services, and ensure a positive experience for all guests. You will manage the switchboard operations efficiently and uphold company policies related to health and...
Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant‑garde design and creative approach to the world of luxury.
Job Description
As a Telephone Operator at SO/ Uptown Dubai, you will be the first voice our guests hear and a vital link between hotel...
Position Summary
Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on hold to update...
A leading hotel chain in Dubai is seeking a professional for guest call processing. Responsibilities include managing guest requests, operating the telephone switchboard, and ensuring compliance with company standards. Ideal candidates should possess a high school diploma and have a willingness to learn, as no prior experience is required. The position offers an opportunity to develop customer...
Overview
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Fujairah Beach Resort
Nestled among the...
Overview
Fairmont Hotels & Resorts. Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Fujairah Beach Resort
Nestled among the...
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Fujairah Beach Resort
Nestled among the hidden...
Responsibilities
- Consistently offer professional friendly and engaging service
- Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
- Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice.
- Take ownership of the callers request and ensure follow up according...
EOE/AA/Disabled/Veterans
What will I be doing
As a Telephone Operator you must perform the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses when required.
- Demonstrate a knowledge of hotel room categories room rates packages...
Job Description
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Answer all incoming and internal calls promptly, professionally, and in accordance with luxury service standards
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Provide accurate information about resort facilities, services, events, dining options, and operating hours
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Handle guest requests efficiently and route them to the appropriate department (Housekeeping, Front Office, Concierge, Engineering, etc.)
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Take and...
Company Description
Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
Telecommunications Agent (Telephone Operator)
Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience...
As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include:
- Responsible for the...
POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...
Overview
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Fujairah Beach Resort
Nestled among the...
ACCOR
Dadna
9 hours ago
View details
Get Job Alerts for temporary telephone operator, UAE
Company Description
Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
As a Telephone Operator, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay.
Key Job Responsibilities:
- Professionally and warmly receive each Guest call, ensuring a friendly interaction.
- Foster effective communication with all relevant departments to...
Responsibilities
- Consistently offer professional friendly and engaging service
- Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
- Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice.
- Take ownership of the callers request and ensure follow up according...
What you will be doing:
- Answer all internal and external calls in a courteous and professional manner.
- Direct calls to appropriate hotel departments or personnel efficiently.
- Provide information about hotel services room availability amenities and local attractions.
- Log and execute wake-up call requests accurately and on time.
- Handle emergency and security calls in accordance with...
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Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards
-
Provide accurate information about resort facilities services events dining options and operating hours
-
Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.)
-
Take and relay wake-up call...