temporary contact center jobs in Dubai

Contact Center Operations Leader

New

AED 120,000 – AED 200,000 per year

A prominent automotive service provider in Dubai is seeking a CRM / Contact Center Operations Manager. This role oversees daily operations of the contact center, ensuring service levels and productivity standards are met. The ideal candidate will have over 7 years of experience in contact center operations, including 5 years in a managerial role, strong leadership skills, and deep knowledge of...

AGMC

Dubai

2 hours ago

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Lead Amazon Connect Engineer | AI-Driven Contact Center

AED 120,000 – AED 200,000 per year

A leading tech company is seeking a Lead Developer with over 8 years of software development experience for building Amazon Connect-based contact center solutions. The ideal candidate will possess strong expertise in AWS services, including Lambda and Lex, and have experience leading technical designs. This position offers a hybrid/remote work model in the UAE. Join us to enhance customer...

Hybrid

NorthBay

Dubai

a day ago

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Quality Analyst – Contact Center (Emirati National)

AED 60,000 – AED 120,000 per year

Quality Analyst – Contact Center (Emirati National) Full time | Talents of Endearment | United Arab Emirates Posted On 24/01/2026 Job Information Number of Positions 2 Technology Work Experience 2-3 years City Dubai State/Province Dubayy (Dubai) 337-1500 Job Description The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" team’s interactions....

Talents of Endearment

Dubai

a day ago

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Contact Center Supervisor - Community Management

AED 120,000 – AED 200,000 per year

About the Role: On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement. This is a fantastic opportunity to join a...

Tafaseel Group

Dubai

a day ago

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Product Specialist - Contact Center Automation and AI

AED 120,000 – AED 200,000 per year

Overview We are seeking a highly skilled and motivated Product Specialist based in Dubai to join our local team. This individual will collaborate closely with the local team on ground in GCC, and remotely with our Global Teams based out of Mexico to enhance contact center flows through advanced automation and AI-driven solutions. The ideal candidate should possess a strong background in Customer...

KAVAK

Dubai

a day ago

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Genesys Cloud Tech PM for Contact Center Transformation

AED 120,000 – AED 200,000 per year

A tech company in Dubai is seeking an experienced Technical Project Manager with expertise in Genesys to oversee complex contact center transformation initiatives. Responsibilities include managing project delivery, coordinating AWS integrations, and leading technical teams. The ideal candidate has proven experience in telecom environments, specifically with Genesys Cloud, and possesses strong...

Tech Junction Ltd

Dubai

a day ago

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Section Manager Regional Customer Contact Center

AED 120,000 – AED 200,000 per year

Job Title Section Manager Regional Customer Contact Center Department: Customer Excellence (CQ) Function: Section Manager RCCC Legal Entity: NMEF Location: Dubai UAE Level: EVP - 7 Direct Manager: DGM - Customer Quality Managers: Manager DGM - Customer Quality Functional Reporting: GM Customer Excellence Mission & Main Objectives - Supervise outsourced team of Regional Customer Contact...

Nissan

Dubai

a day ago

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Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

AED 120,000 – AED 200,000 per year

Job Title:Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.## Essential Functions/Core Responsibilities• Analyze and maintain all Client...

Convergys

Dubai

a day ago

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Contact Center Supervisor

AED 120,000 – AED 200,000 per year

Contact Center Supervisor | Facilities Management | Dubai Looking for a strong Contact Center / Call Center Supervisor with FM helpdesk experience to manage day-to-day contact center operations and ensure SLA compliance. #KeyRequirements: - 5+ years of experience in contact center / help desk environment, ideally within Facilities Management industry - Strong understanding of SLA monitoring,...

Al Futtaim

Dubai

a day ago

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Director of Community & Contact Center Operations

AED 120,000 – AED 200,000 per year

A customer-focused organization in Dubai is seeking a Community Operations Manager to lead and enhance contact center operations. This role requires strong leadership skills and a commitment to delivering excellent customer experiences across various channels. Responsibilities include managing teams, setting strategies, and driving improvements in service quality. The ideal candidate will ensure...

Anydrive

Dubai

a day ago

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Community Engagement Contact Center Lead

AED 120,000 – AED 200,000 per year

An established industry player is seeking a skilled Contact Center Supervisor to lead a dynamic team focused on community management. This exciting role involves overseeing operations, ensuring high service quality, and engaging with residents effectively. The ideal candidate will possess strong leadership and communication skills, with a proven track record in customer service. Join a vibrant...

Tafaseel BPO

Dubai

a day ago

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Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

AED 120,000 – AED 200,000 per year

Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join to apply for the Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at Concentrix Essential Functions / Core Responsibilities - Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. - Reports results of evaluations to appropriate...

No Experience

Concentrix

Dubai

a day ago

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Senior 24/7 Contact Center Operations Lead

A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....

First Abu Dhabi Bank (FAB)

Dubai

an hour ago

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Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

Operations Manager - Contact Center - Real Estate (Bilingual- English/ Arabic)Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as neededMaximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)Selecting, training, developing, and managing...

Concentrix Corporation

Dubai

an hour ago

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Manager, Contact Center Operations

Contact Center Operations ManagerTeam Supervision Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.Provide on‑the‑job training and constructive feedback to assigned team to support their overall development.Promote the organisation’s...

First Abu Dhabi Bank (FAB)

Dubai

an hour ago

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Contact Center Operations Manager

New

AED 120,000 – AED 200,000 per year

The CRM / Contact Center Operations Manager is responsible for managing and optimizing the day-to-day operations of AGMC’s contact center across Dealership Operations, Mobility Services (Rental, Leasing, Limousine), and After Sales functions. The role ensures operational excellence, stable service delivery, and continuous improvement of the current operating model while practically developing and...

AGMC

Dubai

2 hours ago

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Facilities Management Contact Center Supervisor – SLA Expert

AED 120,000 – AED 200,000 per year

A leading facilities management company based in Dubai is seeking a Contact Center Supervisor to oversee daily operations and ensure compliance with service level agreements. The ideal candidate has over 5 years of experience in a contact center or help desk environment, with a strong understanding of SLA monitoring and ticket management. A relevant Bachelor's degree or Diploma is required to...

Al Futtaim

Dubai

a day ago

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Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Job TitleQuality Analyst - Contact Center ( Bilingual - English/ Arabic )Job DescriptionAs a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it against...

Concentrix Corporation

Dubai

an hour ago

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Senior IT & Contact Center Systems Administrator

AED 120,000 – AED 200,000 per year

A leading technology company in Dubai is seeking an experienced IT Support / System Administrator to oversee system administration for Edge Devices, PBX, and network support across local offices. The successful candidate will have a Bachelor's degree and 3+ years of experience in IT support, with expertise in Cloud solutions and contact center environments. You will play a pivotal role in...

KAVAK

Dubai

a day ago

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AI-Driven Contact Center Product Specialist

AED 120,000 – AED 200,000 per year

A leading tech company in Dubai seeks a skilled Product Specialist to enhance contact center operations through AI-driven solutions. Responsibilities include developing product strategies, improving customer experiences, and collaborating on automation implementation. Ideal candidates will have a Bachelor's degree in Computer Science, at least 3 years of product management experience, and fluency...

KAVAK

Dubai

a day ago

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