slas jobs in Emirate of Abu Dhabi

Ground Operations Duty Manager: Safety, SLA & On-Time

New

AED 200,000 – AED 300,000 per year

A leading airline is seeking a Ground Operations Duty Manager to oversee 24x7 Hub Terminal Operations in Abu Dhabi. Responsibilities include managing safety and security, guest experience, and service delivery by third-party suppliers. The ideal candidate will have a degree and at least 5 years of experience in airline operations. This role is pivotal for ensuring punctual and secure airport...

Etihad

Abu Dhabi

an hour ago

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24/7 IT Service Desk Engineer — Incident & SLA Expert

AED 120,000 – AED 200,000 per year

A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...

Boskalis

Abu Dhabi

an hour ago

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24/7 Contact Center Team Lead – Abu Dhabi (CX & SLA)

AED 120,000 – AED 200,000 per year

A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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Electrical & Mechanical Engineering Operations Traineeship, AWS (UAE National Only)

New

AED 120,000 – AED 200,000 per year

Overview AWS have an exciting Electrical & Mechanical Engineering Operations Traineeship opportunity in Abu Dhabi available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279. Amazon Web Services (AWS) is growing rapidly, and we are looking for Engineering Operations...

No Experience

Amazon Data Services Emirates LLC - K53

Abu Dhabi

an hour ago

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Operations Coordinator – Aldar Retail Management

New

AED 120,000 – AED 200,000 per year

Al Jimi Mall is looking for a passionate Operations Coordinator – Retail to play a hands-on role in the day-to-day operations of Aldar’s retail portfolio in Al Ain. This role offers exposure to live mall operations, close collaboration with retail tenants, and the opportunity to be part of a team that keeps vibrant shopping destinations running smoothly, safely, and efficiently. Key...

Aldar Group

Abu Dhabi

an hour ago

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Senior Manager – IT NOC Arabic Speaking

New

AED 120,000 – AED 200,000 per year

About the Role The Senior Manager IT NOC is responsible for leading and governing 24/7 Network Operations Center functions to ensure high availability stability and performance of enterprise IT infrastructure and services. This role provides strategic direction operational oversight and senior stakeholder engagement ensuring NOC operations are aligned with business objectives service commitments...

XAD Technologies

Abu Dhabi

an hour ago

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Business Continuity Specialist- MENAT

New

AED 120,000 – AED 200,000 per year

Overview Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s...

Remote

Dlocal Corp

Abu Dhabi

an hour ago

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Service Center Manager

New

AED 120,000 – AED 200,000 per year

We are looking for Service Center Manager for one of the market leaders in kitchen appliances across the UAE. The Service Center Manager will be responsible for overseeing all aspects of the aftersales function including customer service technical operations spare parts and AMC growth. This role is critical to increasing the profitability and revenue of the business while ensuring exceptional...

Black Pearl Consult

Abu Dhabi

an hour ago

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Head of Information Technology

AED 200,000 – AED 300,000 per year

Job Purpose The Head of Information Technology is responsible for owning and executing the organization’s technology strategy across a multi-asset real estate services portfolio. The role provides leadership over enterprise infrastructure, cloud platforms, and core enterprise applications, ensuring secure, resilient, and scalable IT operations. The position supports business functions...

Aldar Estates

Abu Dhabi

an hour ago

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Vice President- Client Integration

AED 200,000 – AED 300,000 per year

About the Role Vice President- Client Integration Abu Dhabi, UAE The role of a Client Integration Vice President (VP) involves leading/overseeing client integrations, conversions and strategic projects. The Integration VP is responsible for the management of virtual project teams tasked with project managing client integrations/conversions, services delivery changes and sales support. The VP...

The Citco Group Limited

Abu Dhabi

an hour ago

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Sourcing Manager, Procurement

AED 120,000 – AED 200,000 per year

Company Description MENA Procurement is a leading training and procurement consultancy firm specializing in procurement trainings and consultancy. As a digital Group Purchase Organization (GPO), MENA Procurement offers AI enabled procurement solutions with readily available catalogues. The organization helps leading companies in the region to establish and enhance their procurement functions,...

MENA Procurement

Abu Dhabi

an hour ago

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Head of Account Operations

AED 200,000 – AED 300,000 per year

Global Digital Bank – ADGM Role Title - Head of Account Operations Reporting Line - Reports to the Chief Operating Officer (COO) Role Purpose The Head of Account Operations is responsible for the end-to-end operational ownership of the customer account lifecycle at a leading bank – ADGM. The role ensures that all account-related operational activities — whether system-driven,...

Confidential Careers

Abu Dhabi

an hour ago

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Team Leader/Subject Matter Expert - Contact Center

AED 120,000 – AED 200,000 per year

As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client / s. You will coach, support and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practice. ESSENTIAL...

Concentrix

Abu Dhabi

an hour ago

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24/7 Contact Center Team Lead – Abu Dhabi (CX & SLA) - Apply

A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...

First Abu Dhabi Bank (FAB)

Abu Dhabi

a day ago

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Ground Operations Duty Manager

New

AED 200,000 – AED 300,000 per year

Synopsis Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. As a Ground Operations Duty Manager, you will report to the Hub Operations Manager responsible for oversight of the 24x7 Hub Terminal Operations and...

Etihad

Abu Dhabi

an hour ago

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Senior Officer, CCB & IB Reference Data Group (Emiratized Role)

New

AED 60,000 – AED 120,000 per year

Responsibilities - To assist in providing a high quality service desk, in line with CIB Account Services Role and responsibilities, initiate to quick resolution of complains, acting as the first line of services desk to provides with full support services to stakeholders, to assist and support team leader in being high quality service provider, by resolving the issue from the first time to avoid...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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Senior Officer, Reference Data & First-Line Support

New

AED 60,000 – AED 120,000 per year

Responsibilities - To assist in providing a high quality service desk, in line with CIB Account Services Role and responsibilities, initiate to quick resolution of complains, acting as the first line of services desk to provides with full support services to stakeholders, to assist and support team leader in being high quality service provider, by resolving the issue from the first time to avoid...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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VP Fraud Monitoring

New

AED 200,000 – AED 300,000 per year

Overview The Financial Crime Operations function is part of the credit administration team and provides second line Fraud Risk oversight for the firm’s front office and support / control functions. Responsibilities - The role of the VP Fraud Monitoring entails leading and establishing a team of Fraud alert Analysts operating on a 24/7 basis. - The incumbent will be responsible to document and...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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Senior Officer, Inward Payment - Payment Centre Al Ain (Emiratised Role)

New

AED 60,000 – AED 120,000 per year

The job-holder is responsible for processing a sub-section of operations, within a specific product or functional area and ensure quality and timeliness of the delivery in a cost-efficient & error-free manner, subject to high risk management and Bank’s / Regulator Compliance standards. S/he is expected to support the unit in - Ensuring efficient error free processing of transactions with strict...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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AVP, Contact Centre Operations (Emiratized Role)

AED 200,000 – AED 300,000 per year

Responsibilities - Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the organisation’s values and ethics in all...

First Abu Dhabi Bank (FAB)

Abu Dhabi

an hour ago

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