A leading financial institution in Abu Dhabi is seeking a Call Center Agent to manage inbound and outbound calls, ensure customer satisfaction, and achieve sales targets. The ideal candidate should be bilingual in Arabic and English, possess strong sales skills, and excel in customer resolution. You will follow up with customers and offer additional services while maintaining a focus on meeting...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
Company Description
Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...
We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects, demonstrate efficiency in data entry, and be fluent in both Arabic and English languages.
Qualifications
- Minimum of 2 years of experience as a Call Center Agent in the real estate...
Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests.
-...
The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into confirmed bookings, while delivering excellent...
Call Center Representative Vacancy in Abu-Dhabi, UAE
Position: Call Center Representative
Duties & Responsibilities:
- Handle a high volume of inbound and outbound calls in a timely manner.
- Follow interaction scripts when dealing with various subjects.
- Determine clients' needs, provide clear information, research concerns, and offer solutions or options.
- Identify opportunities to upsell...
Overview
Job Title: KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose
Ensure delivery of the KYC remediation target within minimal rejects.
Dimensions
- Operating Expense Budget: NA
- Number of Staff: NIL
- Capital Exp. Budget: NA
- Other –
- KPI e.g. Revenues: NA
Key Result Areas
- Ensure that the KYC documents and...
KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects.
Key Result Areas
- Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank.
- Review appropriateness of Risk levels assigned to...
Manage large amounts of inbound and outbound calls in a timely manner- Follow communication “scripts” when handling different topics- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives- Reach out to existing and potential customers to present our product and services- Learn details about our product and services- Address any questions...
Job Summary:Key Responsibilities:- Team Management & Leadership:- Supervise, train, and mentor call centre agents- Set performance goals and KPIs for individual agents and the team- Schedule and manage staffing to ensure full coverage during business hours- Operations & Process Optimization:- Monitor inbound and outbound call activities to ensure quality and efficiency- Create and implement...
Job Category Administration To ensure that phone calls to and fro the hospital are attended promptly politely and to the entire satisfaction of the caller The primary aim of the call center is to assist customers with a high level of service thereby leaving a positive Customer Experience To ensure that all inbound and outbound calls are handled with the following metrics First Call Resolution...
JOB VACANCY FOR CALL CENTRE AGENT RECEPTIONIST The Call Center Agent is responsible for handling inbound and outbound calls assisting clients with booking appointments providing information about salon spa services addressing customer inquiries and concerns and managing staff transportation This role requires excellent communication skills professionalism and the ability to maintain a positive...
Job Description
Job Purpose:
To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
Possessing a strong team spirit, motivation and friendly environment with all...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
Tradezon Global LLC
Abu Dhabi
3 days ago
View details
Get Job Alerts for outbound calling, Emirate of Abu Dhabi
Overview
Job Title: KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose
Ensure delivery of the KYC remediation target within minimal rejects.
Dimensions
- Operating Expense Budget: NA
- Number of Staff: NIL
- Capital Exp. Budget: NA
- Other –
- KPI e.g. Revenues: NA
Key Result Areas
- Ensure that the KYC documents and...
A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability to handle customer queries with...
KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects.
Key Result Areas
- Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank.
- Review appropriateness of Risk levels assigned to...
Job Purpose
To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
Possessing a strong team spirit, motivation and friendly environment with all customer and...
Description
Role: Call Center Agent
Location: Abu Dhabi
ROLE PURPOSE
- To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.
These are the main responsibilities of this role
- Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center.
- Proactively offer customer to...