A leading financial institution in Abu Dhabi is seeking a Call Center Agent to manage inbound and outbound calls, ensure customer satisfaction, and achieve sales targets. The ideal candidate should be bilingual in Arabic and English, possess strong sales skills, and excel in customer resolution. You will follow up with customers and offer additional services while maintaining a focus on meeting...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
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Job Purpose
To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial & reputational integrity of the organization and provide end to end solutions for better customer service experience.
Possessing a strong team spirit,...
Job Purpose
To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
Possessing a strong team spirit, motivation and friendly environment with all customer and...
We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects, demonstrate efficiency in data entry, and be fluent in both Arabic and English languages.
Qualifications
- Minimum of 2 years of experience as a Call Center Agent in the real estate...
Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests.
-...
The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into confirmed bookings, while delivering excellent...
Call Center Representative Vacancy in Abu-Dhabi, UAE
Position: Call Center Representative
Duties & Responsibilities:
- Handle a high volume of inbound and outbound calls in a timely manner.
- Follow interaction scripts when dealing with various subjects.
- Determine clients' needs, provide clear information, research concerns, and offer solutions or options.
- Identify opportunities to upsell...
Overview
Job Code: 000/001/054
Industry: Staffing & Recruitment
Working Days & Timings: Monday - Friday | 8:30 a.m. - 5:30 p.m.
Job Brief: We are seeking a proactive and organized Support Assistant to join our team in Ras Al Khaimah. This role involves a blend of business development support (telesales) and recruitment coordination. The ideal candidate will have excellent communication...
Overview
Job Title: KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose
Ensure delivery of the KYC remediation target within minimal rejects.
Dimensions
- Operating Expense Budget: NA
- Number of Staff: NIL
- Capital Exp. Budget: NA
- Other –
- KPI e.g. Revenues: NA
Key Result Areas
- Ensure that the KYC documents and...
KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects.
Key Result Areas
- Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank.
- Review appropriateness of Risk levels assigned to...
Key Responsibilities and Tasks- Answer any calls received by customers, platforms, 3PL partners etc. as per set guidelines- Follow the SOPs provided at all times- Coordinate the restaurants/3PL partners for any live order queries- Ensure the customer is satisfied and assist him/her as per SOPs- Log the customer feedback in The Cloud dashboard- Raise the chargeback in The Cloud dashboard for the...
Managing inbound calls from customers and responding to their queries & complaints- Manage and resolve customer complaints- Place outbound calls to follow-up customer complaints when necessary- Documents all call information’s based on SOP- Provide daily reports to supervisor / Department head on the pending complaints- Complete daily payments on Unsuccessful transactionsRequirements/...
Company Description
Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
Tradezon Global LLC
Abu Dhabi
5 days ago
View details
Get Job Alerts for online outbound calling, Emirate of Abu Dhabi
Overview
Job Title: KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose
Ensure delivery of the KYC remediation target within minimal rejects.
Dimensions
- Operating Expense Budget: NA
- Number of Staff: NIL
- Capital Exp. Budget: NA
- Other –
- KPI e.g. Revenues: NA
Key Result Areas
- Ensure that the KYC documents and...
A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability to handle customer queries with...
KYC Officer – KYC Remediation
Department: Service
Direct Supervisor: Service Manager – KYC Remediation
Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects.
Key Result Areas
- Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank.
- Review appropriateness of Risk levels assigned to...
Job Description
Job Purpose:
To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
Possessing a strong team spirit, motivation and friendly environment with all...
Description
Role: Call Center Agent
Location: Abu Dhabi
ROLE PURPOSE
- To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.
These are the main responsibilities of this role
- Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center.
- Proactively offer customer to...