full time itsm jobs in Emirate of Abu Dhabi

Problem Management Lead - ITSM for Service Reliability

AED 120,000 – AED 200,000 per year

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

Remote

First Abu Dhabi Bank

Abu Dhabi

21 hours ago

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ServiceNow Architect – ITAM, ITOM, HAM, SAM, Designs - RELOCATION FROM UK TO UAE - Full Time On[...]

AED 60,000 – AED 120,000 per year

Overview This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE). Role and Location The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available. Salary The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...

NST - Nova Source Technologies

Abu Dhabi

21 hours ago

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Service Delivery Director - ServiceNow

AED 120,000 – AED 200,000 per year

📍 Location: Abu Dhabi, UAE (Hybrid) • 🕒 Full-Time Job Overview We are seeking an experienced ServiceNow Service Delivery Director to lead the delivery and support of our client's enterprise ServiceNow solutions. This role involves leading a team of ServiceNow professionals, working closely with key stakeholders, and driving continuous improvement across service delivery...

Hybrid

DISCOVERED

Abu Dhabi

21 hours ago

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24/7 IT Service Desk Engineer — Incident & SLA Expert

AED 120,000 – AED 200,000 per year

A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...

Boskalis

Abu Dhabi

21 hours ago

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ServiceNow QA/Tester Lead

AED 120,000 – AED 200,000 per year

3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional...

SSC HR Solutions

Abu Dhabi

21 hours ago

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Senior Presales Consultant

AED 120,000 – AED 200,000 per year

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proof-of-concepts (POCs) and ensure...

Hybrid

Ghobash Group

Abu Dhabi

21 hours ago

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Administrator Information Technology Operations - Apply

New

Looking for a IT operations administrator who will be responsible in configuring the monitoring and ticketing tools executing the maintenance support and optimization of ITSM - Must have minimum 5 years of experience of ITIL framework service now zabbix and ManageEngine - Solid Linux Windows Servers administration and operational support skills in production environment - Must have bachelors in...

Best Choice Recruitment Consultancy

Abu Dhabi

8 hours ago

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Service Owner- Digital Channels

New

Full-time- Sub Division: Group Technology- Division: GCOOCompany Description:- FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.Job Purpose:Responsibilities include understanding of...

bankfab

Abu Dhabi

13 hours ago

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ServiceNow Business Analyst ServiceNow Implementation exp is MU

Job Title: ServiceNow Business Analyst (ServiceNow Implementation exp is MUST) Exp level 5 to 7 years Relevant experience 3 years into ServiceNow BA Job Location: Onsite Abu Dhabi for 6 month initially Job Type: FullTime Job Description: We are seeking a ahighly skilled and experienced Business Analyst to support the onboarding of the General Services stream in ServiceNow. The successful...

QBrainX

Abu Dhabi

4 hours ago

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AI-Cloud

Dream Com LLC, a leading tech company in Abu Dhabi, UAE, is seeking a skilled NOC Engineer - L1 to join our dynamic team. The ideal candidate will have 3+ years of experience in a NOC environment, possess exceptional troubleshooting abilities, and maintain high SLA response standards. If you have a strong ITIL and CCNA/CCNP background, along with expertise in NOC monitoring tools and ITSM...

Dream Com LLC

Abu Dhabi

a day ago

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Digital Workplace End-user Services Leader

Consultz is supporting our client a leading SWF in the region in their search for a visionary and hands-on Digital Workplace End-user Services Leader. The incumbent is responsible for leading the enterprise helpdesk function and delivering an outstanding end-user technology experience. This role oversees the design delivery and continuous improvement of IT support services ensuring responsive...

Consultz

Abu Dhabi

16 hours ago

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Incident Manager - Itil - Apply

Benefits Company provided Visa Medical Insurance Annual paid vacation of 30 Calander days yearly Air ticket allowance end of benefits as per UAE practices The Incident Manager is responsible for managing the incident lifecycle to ensure that IT services are restored as quickly as possible after an interruption This role requires strong expertise in incident management processes coordination and...

taa solutions llc

Abu Dhabi

2 days ago

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Problem Management Lead - ITSM for Service Reliability - Apply

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

Remote

First Abu Dhabi Bank

Abu Dhabi

5 days ago

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Service Desk Engineer

AED 120,000 – AED 200,000 per year

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met. Your responsibilities as a...

Remote

Boskalis

Abu Dhabi

21 hours ago

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IT Helpdesk Support

New

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

Remote

Ghobash Group

Abu Dhabi

4 hours ago

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Artificial Intelligence Arcitect - Apply

We are looking for an Expert AI and Automation Architect with 15 years of experience in designing implementing and managing AI and automation frameworks across enterprise IT environments The ideal candidate will have deep expertise in integrating AI-driven automation within monitoring and service management platforms specifically SolarWinds Dynatrace Nexthink and ServiceNow This role requires a...

taa solutions llc

Abu Dhabi

2 days ago

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IT Support Engineer

The IT Support Engineer plays a vital role in ensuring seamless technical operations within the organization. This professional is tasked with delivering desk-side IT support addressing hardware software and peripheral device challenges faced by end users. They are responsible for the management and operation of audio-visual systems facilitating smooth presentations and live events in auditoriums...

Hybrid

Boskalis

Abu Dhabi

a day ago

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Senior Engineer- Service Management- Problem Management (Emiratized Role)

AED 120,000 – AED 200,000 per year

JOB PURPOSE: The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems adherence to ITSM best...

Remote

First Abu Dhabi Bank

Abu Dhabi

21 hours ago

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Senior Presales Consultant - Apply

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proof-of-concepts (POCs) and ensure...

Hybrid

Ghobash Group

Abu Dhabi

3 days ago

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Principal Lead- Observability and Incident Management

Overall objectives Ensure proactive detection diagnosis and resolution of service health issues across all IT environments Establish a modern observability function that delivers full visibility into the critical services applications and infra layers Own and lead the major incident management process ensuring rapid containment clear communication and structured resolution Drive actionable...

Hybrid

First Abu Dhabi Bank

Abu Dhabi

59 minutes ago

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