bpo jobs in Emirate of Abu Dhabi

Team Leader/Subject Matter Expert - Contact Center

AED 120,000 – AED 200,000 per year

As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client / s. You will coach, support and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practice. ESSENTIAL...

Concentrix

Abu Dhabi

13 hours ago

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Manager Guest Relations & Service Excellence

AED 120,000 – AED 200,000 per year

Synopsis Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership...

Etihad

Abu Dhabi

13 hours ago

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Manager Guest Relations & Service Excellence

AED 120,000 – AED 200,000 per year

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership team, the...

Etihad Airways

Abu Dhabi

13 hours ago

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Project Manager

AED 120,000 – AED 200,000 per year

Job Title: Project Manager – Visa Application Services (VAS) Location: UAE Company: VAS Employment Type: Full-Time Role Overview VAS is seeking an experienced Project Manager – Visa Application Services (VAS) to lead the planning and delivery of end-to-end projects related to the setup, transition, and operation of Visa Application Centres (VACs) globally. Based in the UAE, this role will...

Hybrid

VAS (Visa Application Services)

Abu Dhabi

13 hours ago

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Adjunct Instructor Leadership and Public Speaking

New

Program Overview The NYU Abu Dhabi Summer Academy is an 18month university preparation program designed to enhance the academic profiles of highly motivated Emirati high school students. The program features intensive instruction in Leadership and Public Speaking Critical Thinking and Writing Mathematical Reasoning for the Sciences College Readiness and Success and IELTS Preparation over the...

New York University

Abu Dhabi

8 hours ago

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Consultant - Strategy Transformation and Energy Transition - UAE

New

Job Family: Management Consulting Travel Required: Up to 25 Clearance Required: None Our Guidehouse Energy Providers practice is collaborating with leaders in energy and utility clients to successfully navigate the energy transition. We work across value chains creating decarbonisation strategies and help drive forward solutions like smart grids mobility demand response/flexibility energy...

Guidehouse

Abu Dhabi

8 hours ago

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Service Engineer Protection

Location: Abu Dhabi Abu Dhabi United Arab Emirates Job ID: R0114800 Date Posted: Company Name: HITACHI ENERGY SYSTEMS LLC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: The Opportunity Field Service Engineering work focuses on providing technical advice to customers including commissioning installing and testing products and...

Remote

Hitachi

Abu Dhabi

16 hours ago

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Senior Process Executive - Cash Management - Apply

Title: Senior Process Executive - Cash ManagementJob Summary - Handle delivery of CM related business processes and related services for all Business Units of IFFCO group. - Monitor self-performance based on established KPIs and SLAs. Roles & Responsibilities1. Funds Management - Ensure transaction documentation is complete and consistent with procedure. - Prepare necessary documentation for...

IFFCO Group

Abu Dhabi

2 days ago

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Associate Director Delivery - Apply

Associate Director Delivery The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between...

Concentrix Corporation

Abu Dhabi

2 days ago

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Manager Guest Relations & Baggage Claims

AED 120,000 – AED 200,000 per year

Manager Guest Relations & Service Excellence Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key...

Etihad Airways

Abu Dhabi

13 hours ago

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Head of Guest Support & Relationships

AED 60,000 – AED 120,000 per year

Synopsis At Etihad, delivering exceptional guest experiences is an integral part of who we are. The Head of Guest Support & Relationships plays a pivotal role in shaping how we recover service failures, manage guest feedback, and deliver compassionate, efficient support across every touchpoint. This leadership role oversees the strategic direction and operational delivery of our global Guest...

Etihad

Abu Dhabi

13 hours ago

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Senior Contact Center Team Lead & SME

AED 120,000 – AED 200,000 per year

A leading company in customer management is seeking a Contact Centre Team Leader in Abu Dhabi. You will lead and support a team, ensuring exceptional service delivery. The role involves managing operations, team development, and maintaining client relationships, alongside driving performance metrics. Applicants should possess at least one year of customer service experience in a BPO setting and...

Concentrix

Abu Dhabi

13 hours ago

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Manager Guest Relations & Service Excellence - Apply

Synopsis Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership...

Etihad

Abu Dhabi

a day ago

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Lead, Contact Center SME & Team Coach

AED 120,000 – AED 200,000 per year

A leading BPO company in Abu Dhabi is seeking a Customer Service Supervisor to manage operations and drive team success. The ideal candidate should have at least 1 year of experience in customer service, be bilingual in English and Arabic, and possess strong leadership and communication skills. You'll be responsible for supervising staff, monitoring performance metrics, and ensuring exceptional...

Concentrix

Abu Dhabi

13 hours ago

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Associate Director: Service Delivery & Growth - Apply

New

A leading global service provider is seeking an Associate Director – Service Delivery to manage operations across multiple sites in the United Arab Emirates. This role is vital for ensuring high-quality service delivery, overseeing client relationships, and driving revenue growth. Candidates should have 10–15 years in BPO operations with significant leadership experience. The ideal individual...

Concentrix

Abu Dhabi

7 minutes ago

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Associate Director Delivery - Apply

New

Summary The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between clients, internal...

Concentrix

Abu Dhabi

7 minutes ago

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Associate Director Delivery

New

Summary The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between clients, internal...

Concentrix

Abu Dhabi

59 minutes ago

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Associate Director: Service Delivery & Growth

New

A leading global service provider is seeking an Associate Director – Service Delivery to manage operations across multiple sites in the United Arab Emirates. This role is vital for ensuring high-quality service delivery, overseeing client relationships, and driving revenue growth. Candidates should have 10–15 years in BPO operations with significant leadership experience. The ideal individual...

Concentrix

Abu Dhabi

59 minutes ago

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Senior Contact Center Team Lead & SME - Apply

A leading company in customer management is seeking a Contact Centre Team Leader in Abu Dhabi. You will lead and support a team, ensuring exceptional service delivery. The role involves managing operations, team development, and maintaining client relationships, alongside driving performance metrics. Applicants should possess at least one year of customer service experience in a BPO setting and...

Concentrix

Abu Dhabi

a day ago

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Team Leader/subject Matter Expert - Contact Center - Apply

Other Location Abu Dhabi United Arab EmiratesLanguage English Summary As a Contact Centre Team Leader you ll lead motivate and support a team of 15 contact center advisors ensuring that great customer service and support is delivered You and your team will provide key support to our client s You will coach support and develop your team build their abilities and drive continuous improvement...

Concentrix

Abu Dhabi

2 days ago

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