bpo jobs in Abu Dhabi

Team Leader/Subject Matter Expert - Contact Center

New

AED 120,000 – AED 200,000 per year

As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client / s. You will coach, support and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practice. ESSENTIAL...

Concentrix

Abu Dhabi

10 hours ago

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Manager Guest Relations & Service Excellence

New

AED 120,000 – AED 200,000 per year

Synopsis Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership...

Etihad

Abu Dhabi

10 hours ago

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Manager Guest Relations & Service Excellence

AED 120,000 – AED 200,000 per year

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership team, the...

Etihad Airways

Abu Dhabi

a day ago

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Project Manager

AED 120,000 – AED 200,000 per year

Job Title: Project Manager – Visa Application Services (VAS) Location: UAE Company: VAS Employment Type: Full-Time Role Overview VAS is seeking an experienced Project Manager – Visa Application Services (VAS) to lead the planning and delivery of end-to-end projects related to the setup, transition, and operation of Visa Application Centres (VACs) globally. Based in the UAE, this role will...

Hybrid

VAS (Visa Application Services)

Abu Dhabi

a day ago

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Service Engineer Protection

New

Location: Abu Dhabi Abu Dhabi United Arab Emirates Job ID: R0114800 Date Posted: Company Name: HITACHI ENERGY SYSTEMS LLC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: The Opportunity Field Service Engineering work focuses on providing technical advice to customers including commissioning installing and testing products and...

Remote

Hitachi

Abu Dhabi

an hour ago

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Senior Process Executive - Cash Management - Apply

New

Title: Senior Process Executive - Cash ManagementJob Summary - Handle delivery of CM related business processes and related services for all Business Units of IFFCO group. - Monitor self-performance based on established KPIs and SLAs. Roles & Responsibilities1. Funds Management - Ensure transaction documentation is complete and consistent with procedure. - Prepare necessary documentation for...

IFFCO Group

Abu Dhabi

16 hours ago

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Associate Director Delivery - Apply

New

Associate Director Delivery The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between...

Concentrix Corporation

Abu Dhabi

16 hours ago

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Manager Spectrum Mgmt & Technology Regulatory Requirements ( UAE National ) - Apply

Manager Spectrum Mgmt & Technology Regulatory Requirements (UAE National) United Arab Emirates Job Description Key Accountabilities: Spectrum management and regulatory requirements: - Setup and update periodically a whole technology spectrum dashboard. - Reflect spectrum bands for mobile access, WiFi, transport links, fees, and requests, considering all functions (Access, transport, WiFi,...

DU UAE

Abu Dhabi

4 days ago

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Senior Process Executive - Cash Management

Title: Senior Process Executive - Cash Management Job Summary - Handle delivery of CM related business processes and related services for all Business Units of IFFCO group. - Monitor self-performance based on established KPIs and SLAs. Roles & Responsibilities 1. Funds Management - Ensure transaction documentation is complete and consistent with procedure. - Prepare necessary documentation for...

IFFCO Group

Abu Dhabi

an hour ago

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Manager Guest Relations & Baggage Claims

AED 120,000 – AED 200,000 per year

Manager Guest Relations & Service Excellence Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key...

Etihad Airways

Abu Dhabi

a day ago

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Team Leader/Subject Matter Expert - Contact Center

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Concentrix Corporation

Abu Dhabi

an hour ago

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Head of Guest Support & Relationships

AED 60,000 – AED 120,000 per year

Synopsis At Etihad, delivering exceptional guest experiences is an integral part of who we are. The Head of Guest Support & Relationships plays a pivotal role in shaping how we recover service failures, manage guest feedback, and deliver compassionate, efficient support across every touchpoint. This leadership role oversees the strategic direction and operational delivery of our global Guest...

Etihad

Abu Dhabi

a day ago

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Senior Contact Center Team Lead & SME

New

AED 120,000 – AED 200,000 per year

A leading company in customer management is seeking a Contact Centre Team Leader in Abu Dhabi. You will lead and support a team, ensuring exceptional service delivery. The role involves managing operations, team development, and maintaining client relationships, alongside driving performance metrics. Applicants should possess at least one year of customer service experience in a BPO setting and...

Concentrix

Abu Dhabi

10 hours ago

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Associate Director Account Management - Apply

Job Title Associate Director Account Management Job Description The Associate Director, Account Management leads and grows a portfolio of corporate global accounts. This Corporate Sales Professional actively engages with clients to sell new products, solutions, and services to existing clients across the retail, automotive, travel, healthcare, banking and finance, and hospitality industries....

Concentrix Corporation

Abu Dhabi

5 days ago

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Manager Guest Relations & Service Excellence - Apply

Synopsis Let your career take off with the World s Leading Airline Etihad Airways Work in the forefront of the airline and travel industry with the airline that has reimagined the flying experience through its pioneering products and services The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams A key role in the Customer Care Leadership team the...

Etihad Airways

Abu Dhabi

a day ago

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Cash Management Specialist: Forecasting & Funds Control

A leading multinational organization located in the United Arab Emirates is seeking a Senior Process Executive - Cash Management. In this role, you will oversee key cash management processes, including funds management, cash forecasting, and petty cash management. You're expected to have a finance degree and at least 2 years of relevant experience in a BPO/Shared Service environment. Strong...

IFFCO Group

Abu Dhabi

an hour ago

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Lead, Contact Center SME & Team Coach

AED 120,000 – AED 200,000 per year

A leading BPO company in Abu Dhabi is seeking a Customer Service Supervisor to manage operations and drive team success. The ideal candidate should have at least 1 year of experience in customer service, be bilingual in English and Arabic, and possess strong leadership and communication skills. You'll be responsible for supervising staff, monitoring performance metrics, and ensuring exceptional...

Concentrix

Abu Dhabi

a day ago

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Cash Management Specialist: Forecasting & Funds Control - Apply

A leading multinational organization located in the United Arab Emirates is seeking a Senior Process Executive - Cash Management. In this role, you will oversee key cash management processes, including funds management, cash forecasting, and petty cash management. You're expected to have a finance degree and at least 2 years of relevant experience in a BPO/Shared Service environment. Strong...

IFFCO Group

Abu Dhabi

3 days ago

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Team Leader/subject Matter Expert - Contact Center - Apply

New

Other Location Abu Dhabi United Arab EmiratesLanguage English Summary As a Contact Centre Team Leader you ll lead motivate and support a team of 15 contact center advisors ensuring that great customer service and support is delivered You and your team will provide key support to our client s You will coach support and develop your team build their abilities and drive continuous improvement...

Concentrix

Abu Dhabi

16 hours ago

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Manager Guest Relations & Baggage Claims - Apply

Manager Guest Relations & Service Excellence Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key...

Etihad Airways

Abu Dhabi

6 days ago

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