itil jobs in United Arab Emirates

End-User IT Support Engineer - ITIL & Remote Expertise

New

AED 120,000 – AED 200,000 per year

A technology support firm is looking for a Technical Specialist - End User Support/Desktop Support Engineer in Abu Dhabi. Responsibilities include troubleshooting hardware and software issues, maintaining operating systems, and providing excellent customer service in a fast-paced environment. The ideal candidate will hold a Bachelor's degree in IT, have ITIL certification, and possess strong...

Remote

Intertec Systems

Abu Dhabi

an hour ago

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Service Desk Analyst — ITIL‑Driven Windows/macOS Support

New

AED 60,000 – AED 120,000 per year

A leading IT services provider in Dubai seeks a Service Desk Analyst to act as the first line of IT support. This role involves managing Level 1 support through various communication channels, handling IT issues, documenting incidents, and coordinating escalations. The ideal candidate is ITIL v4 oriented and proficient with ticketing systems. This position includes responsibilities such as...

IFZA

Dubai

an hour ago

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Sr. Business Development Manager - Turkey & Saudi/Middle East (ITIL)

AED 120,000 – AED 200,000 per year

Overview Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines and deliver new business in...

PeopleCert

Dubai

a day ago

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IT Infrastructure Manager (SIAM & ITIL) | Innovations Global | Dubai, UAE

AED 120,000 – AED 200,000 per year

Overview Job Title: IT Infrastructure Manager (SIAM & ITIL) | Innovations Global | Dubai, UAE Recruiting Company: Innovations Global Job Location: Dubai, United Arab Emirates (Onsite) Job Type: Full-Time Notice Period: Immediate to 15 Days Experience Required: 15+ Years Application Method: Send your updated CV to [email protected] Position Summary Innovations Global is...

Innovations Global

Dubai

a day ago

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IT Release Engineer - DevOps, CI/CD & ITIL

AED 120,000 – AED 200,000 per year

A leading IT services company is seeking an IT Release Specialist for its operations in Dubai. This role requires a strong understanding of ITIL processes, DevOps practices, and CI/CD pipelines. Responsibilities include developing structured release strategies, coordinating release activities across various teams, and ensuring compliance with governance practices. The ideal candidate will have...

Remote

VAM Systems

Dubai

a day ago

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Senior ITSM Architect — ITIL Process & Compliance Lead

AED 60,000 – AED 120,000 per year

A leading IT services provider in Dubai is seeking an experienced IT Service Manager to oversee the design and optimization of ITIL processes. The candidate should have 8-10 years of experience, a bachelor’s degree in computer science or IT, and certifications like ITIL Expert or Master. Key responsibilities include ensuring compliance with SLAs, conducting audits, and leading training sessions...

Intertec Softwares Pvt Ltd

Dubai

a day ago

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Banking App Support - BaNCS, ITIL, 24x7 On-Call

AED 120,000 – AED 200,000 per year

A leading IT services company in Dubai is seeking an experienced Application Support Specialist to provide production support for applications within an ITIL framework. This role requires a technical background with over 5 years of experience, preferably in banking. Key responsibilities include troubleshooting, optimizing performance, and handling critical production issues. Candidates should be...

Dicetek LLC

Dubai

a day ago

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ServiceNow Delivery Lead - Client-Focused ITIL/PM

AED 200,000 – AED 300,000 per year

A global technology firm in Dubai seeks an experienced Service Delivery Manager to oversee ServiceNow solutions delivery. The role involves managing client relationships, leading implementation projects, and ensuring service quality. Candidates should hold a Bachelor's degree and have significant experience in IT service delivery, particularly with ServiceNow. ITIL certification is required,...

DXC Technology

Dubai

a day ago

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Service Delivery Lead — ITIL, Global MSP (Malta Relocation)

AED 200,000 – AED 300,000 per year

A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....

Black Pen Recruitment

Abu Dhabi

a day ago

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Sr. Business Development Manager - Turkey & Saudi/Middle East (ITIL)

AED 120,000 – AED 200,000 per year

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines and deliver new business in their...

PeopleCert group

Dubai

a day ago

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IT Governance Lead: ITIL, ISO & Compliance

AED 120,000 – AED 200,000 per year

A leading organization in governance seeks a Governance Manager to oversee and implement governance frameworks for IT Managed Services. You will ensure compliance with ITIL, ISO standards, and HR policies while driving process improvements. The ideal candidate has 10 years of experience, strong leadership skills, and expertise in risk management. This full-time position is located in Dubai, UAE,...

Remote

Ghobash Group

Dubai

a day ago

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Systems & Cloud Infrastructure Engineer( Cloud & Virtualization) - ITIL process

New

Urgent requirement for Systems & Cloud Infrastructure Engineer( Cloud & Virtualization) with experience in ITIL process is required for our client in Dubai, UAE. 6-7 years of experience on systems administration, infrastructure support and cloud environments is the MUST. Strong experience on Windows & Linux Server Administration (both) is MUST to apply for this roleStrong exp on OS Patching,...

TAT IT Technolgies

Dubai

41 minutes ago

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MEA B2B Growth Lead — ITIL & Education Tech

AED 120,000 – AED 200,000 per year

A global leader in professional certification is seeking a Business Development Manager in Dubai. This role involves establishing relationships with training organizations and corporations, overseeing business development, and implementing sales strategies. The ideal candidate will have an MBA, 8-10 years of corporate-level business development experience, and exceptional communication skills....

PEOPLECERT

Dubai

a day ago

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ITIL Project Manager

AED 120,000 – AED 200,000 per year

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...

Virtusa

Dubai

a day ago

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Strategic IT Release Engineer | ITIL & DevOps Expert

AED 120,000 – AED 200,000 per year

A leading IT solutions provider is currently seeking an IT Release Specialist for its UAE operations. The role involves developing a structured release strategy, coordinating release activities across teams, and ensuring compliance with governance standards. Candidates should have a Bachelor's degree in Computer Science and preferably possess ITIL certification. Strong understanding of ITIL...

VAM Systems

Dubai

a day ago

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Senior IT Infrastructure Leader: SIAM & ITIL Expert (Dubai)

AED 120,000 – AED 200,000 per year

A leading technology solutions provider is looking for a senior IT Infrastructure Manager in Dubai. This role requires 15+ years of experience and deep knowledge of SIAM and ITIL frameworks to lead technology operations. You will manage multi-vendor ecosystems and oversee critical IT infrastructure components. Strong leadership and strategic guidance skills are essential. The position offers a...

Innovations Global

Dubai

a day ago

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Strategic B2B Growth Lead – Turkey & ME (ITIL)

AED 120,000 – AED 200,000 per year

A leading education technology provider is seeking a Business Development Manager for Turkey and Saudi/Middle East. The role demands business development expertise, relationship management, and a post-graduate degree in IT. With a focus on the ITIL product line, the successful candidate will work with governmental and corporate partners to expand market reach. This full-time position offers a...

PeopleCert

Dubai

a day ago

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IT Service Delivery Lead – SLA, ITIL & Customer Success

AED 200,000 – AED 300,000 per year

A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...

Ghobash Group

Dubai

a day ago

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End-User Support Director - Desktop & ITIL Lead

AED 120,000 – AED 200,000 per year

A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...

Intertec Systems

Abu Dhabi

a day ago

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Senior ITSM Strategist & ITIL Expert

AED 120,000 – AED 200,000 per year

A leading IT services company in Dubai seeks an experienced IT Service Manager to optimize ITIL processes and ensure operational excellence. The role requires 10+ years in IT Service Management, with a strong focus on government entities and regulatory compliance. You will oversee service delivery, manage key stakeholders, and lead audits to ensure adherence to IT governance standards....

Intertec Systems

Dubai

a day ago

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