call center supervisor jobs in United Arab Emirates

Dubai Call Center Supervisor – Healthcare Ops Leader

AED 120,000 – AED 200,000 per year

A healthcare facility in Dubai is seeking a skilled Call Center Supervisor to oversee daily operations and manage customer service representatives. The ideal candidate will have strong supervisory and analytical skills, exceptional communication abilities, and experience in call center operations. Fluency in English and Arabic is essential. This role focuses on maintaining high patient...

Perfect Doctors Clinic

Dubai

13 hours ago

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Dubai Insurance Call Center Supervisor - Lead & KPIs

AED 120,000 – AED 200,000 per year

A leading insurance organization in Dubai is seeking an experienced Call Center Supervisor to lead daily operations. Responsibilities include supervising agents, monitoring performance against KPIs, ensuring compliance with regulations, and handling escalated customer complaints. The ideal candidate should have proven experience in a call center environment, particularly in insurance, possess...

IIQAF

Dubai

13 hours ago

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Dubai Call Center Supervisor & Training Leader

AED 120,000 – AED 200,000 per year

A financial services company in Dubai is seeking a Call Center Supervisor / BPO Trainer to enhance agent performance and ensure adherence to quality standards. The ideal candidate will design and deliver impactful training programs for customer service and sales teams. Qualifications include a Bachelor's Degree and at least 5 years of experience in call center operations. This full-time role...

Visa Boards

Dubai

13 hours ago

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AI-Powered Call Center Supervisor

AED 120,000 – AED 200,000 per year

A leading facilities management firm in Dubai seeks a Call Center Supervisor to lead day-to-day operations, ensuring exceptional customer service and team efficiency. Candidates should have a degree in Business Administration and 3-5 years of supervisory experience in call centers. Strong leadership and CRM skills are essential. This role offers a competitive salary package with opportunities to...

Farnek Services LLC

Dubai

13 hours ago

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Call Center Supervisor

AED 120,000 – AED 200,000 per year

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

American Hospital Dubai

Dubai

13 hours ago

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Call Center Supervisor

New

Requirements - Bachelor s degree in Business Administration, Communication, or related field - 7+ years of experience in call center management - Strong leadership and interpersonal skills - Ability to handle stressful situations calmly - Familiarity with call center software and CRM systems Company Industry - Medical - Medical Devices Department / Functional Area - Helpdesk - Customer...

Amina Healthcare

United Arab Emirates

an hour ago

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Dubai Call Center Leader — Government Services

New

AED 60,000 – AED 120,000 per year

A government agency in Dubai is seeking an experienced Call Center Officer/Supervisor (Emirati) to oversee the operations of two customer service centers. The role involves ensuring efficient service delivery, monitoring operations, and leading a team to meet service excellence KPIs. Ideal candidates should have a Bachelor’s degree, 3-5 years of leadership experience in customer service, and...

Talents Tide

Dubai

13 hours ago

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Call Center Agent – Community Management

AED 120,000 – AED 200,000 per year

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...

Tafaseel BPO

Dubai

13 hours ago

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Call Center Operator

AED 60,000 – AED 120,000 per year

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

AUE

Dubai

13 hours ago

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Call center operator

AED 60,000 – AED 120,000 per year

Call center operator vacancy in Ajman UAE Call Center Operator (Pakistani Nationals Only) We are seeking a dedicated and customer-oriented Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for answering incoming calls from customers, addressing their inquiries and concerns, and providing excellent customer service. Responsibilities -...

Jing Hau

Ajman

13 hours ago

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Call Center Team Leader 30J25

New

AED 60,000 – AED 120,000 per year

Job Description As a Call Center Team Leader, you will play a critical role in overseeing and managing a team of call center agents to ensure the delivery of exceptional customer service and support. Your leadership will drive team performance and maintain high levels of customer satisfaction. You are responsible for guiding and mentoring your team, resolving customer inquiries and issues, and...

TALENTMATE

Abu Dhabi

13 hours ago

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Call Center Supervisor

AED 120,000 – AED 200,000 per year

Role Description This is a full-time on-site role for a Call Center Supervisor, based in Dubai. The Call Center Supervisor will oversee daily operations of the call center, manage and coordinate a team of customer service representatives, monitor performance metrics, and ensure high-quality service delivery. Responsibilities also include maintaining patient satisfaction, preparing performance...

Perfect Doctors Clinic

Dubai

13 hours ago

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Call Center - Supervisor

AED 120,000 – AED 200,000 per year

To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...

Farnek Services LLC

Dubai

13 hours ago

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Call Center Customer Care Specialist

New

AED 120,000 – AED 200,000 per year

A government entity client is seeking to hire for customer service operations within a professional call center environment. The role involves handling inbound inquiries, providing accurate information, and maintaining customer records. Ideal candidates will have strong verbal communication skills and experience in a call center. The position demands the ability to handle high call volumes while...

Talents Tide

Dubai

13 hours ago

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Call Center Team Leader - Drive CX & Team Growth

New

AED 60,000 – AED 120,000 per year

A recruitment and staffing company is seeking a Call Center Team Leader in Abu Dhabi to oversee and manage a team of call center agents. In this role, you will be responsible for ensuring exceptional customer service while driving team performance and satisfaction. Key qualifications include strong leadership, communication skills, and proficiency in call center software. The position offers a...

TALENTMATE

Abu Dhabi

13 hours ago

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Call Center Supervisor

AED 120,000 – AED 200,000 per year

Company: IIQAF Group Industry: Insurance Location: Dubai, United Arab Emirates Job Type: Full-time Salary: AED 8,500 – AED 9,500 per month Job Overview IIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal candidate will have strong leadership skills, KPI-driven performance management...

IIQAF

Dubai

13 hours ago

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Call Center Manager

AED 120,000 – AED 200,000 per year

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

American Hospital Dubai

Dubai

13 hours ago

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Call Center Supervisor

AED 120,000 – AED 200,000 per year

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure...

Visa Boards

Dubai

13 hours ago

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Call Center Manager: Lead, Coach & Optimize CX

AED 120,000 – AED 200,000 per year

A leading recruitment and staffing agency is seeking a mid-level Call Center Manager to oversee operations and enhance customer service within their busy call center in Abu Dhabi. The candidate should have a bachelor's degree and at least three years of managerial experience in a call center, strong leadership skills, and the ability to analyze data for performance improvements. This full-time...

TALENTMATE

Abu Dhabi

13 hours ago

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Call Center Manager 31J25

AED 120,000 – AED 200,000 per year

Overview The role of a Call Center Manager is crucial for ensuring efficient operations and excellent customer service within a company's call center. This role involves overseeing the daily activities of call center teams, measuring performance against company goals, and implementing strategies to improve customer service standards. The individual will work to enhance team productivity by...

TALENTMATE

Abu Dhabi

13 hours ago

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