A leading banking institution is seeking a Client Service Analyst in Ras Al Khaimah to manage customer feedback and complaints through effective communication. The ideal candidate should have 0 to 2 years of experience in customer service, along with strong problem-solving and interpersonal skills. This role emphasizes first call resolution and customer satisfaction while ensuring adherence to...
Join Our Team at ITHR 360 as a Senior Business Analyst (Arabic Speaking Only)
Location: United Arab Emirates
Company: ITHR 360
Email: [email protected]
Are you a seasoned Senior Business Analyst with 4-8 years of experience, fluent in Arabic, and looking to make an impact in the Federal government, World Banks, or Audit firms sectors? If so, we have an exciting opportunity for you!
Key...
A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor’s degree in a relevant...
- Handle customer feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience.
RESPONSIBILITIES:
- Handling customer’s feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) in accordance to set...
A leading tech consultancy in the United Arab Emirates is seeking a Project Analyst / Associate Agile Coach to drive Agile project execution and support stakeholder coordination within financial services. Candidates must have a minimum of 5 years of experience in Agile roles, particularly with nCino. Responsibilities include facilitating Agile ceremonies, ensuring alignment with business goals,...
A leading financial institution in the United Arab Emirates is seeking a professional for data analytics in Banking. Responsibilities include performing end-to-end incentive processing, developing datasets for insights, and managing data challenges. Candidates should hold a Bachelor’s Degree and have at least 4 years of relevant experience. The position offers a competitive salary package,...
Credit Relationship Manager
- Support in preparation and submission of Credit Proposals (CP) for both existing (Annual Reviews and Amendments) and New To Bank (NTB) clients. Responsibilities include (but not limited to):
- Facility structuring;
- BIR;
- Financial spreads and comments on financials;
- Account conduct;
- Generate Ratings
- Well versed with PREM/Moodys
- Directly liaise with...
MashreqBank_Corporate & Investment Banking Group_UAE
United Arab Emirates (Fulltime office (FTO))
Trending
Job Description
Credit Relationship Manager:
- Support in preparation and submission of Credit Proposals (CP) for both existing (Annual Reviews and Amendments) and New To Bank (NTB) clients. Responsibilities include (but not limited to):
- Facility structuring;
- BIR;
- Financial...
About the role
RAKBANK is hiring a Vice President - Digital Product Owner, reporting to the Executive Vice President, Head of Digital Channels. You will lead cross‐functional squads across Product, Technology, Risk, Compliance, Operations, and Marketing, delivering customer‐centric digital journeys.
What You'll Be Doing:
- Own and execute the CASA Transformation roadmap aligned to business...
Partner, Investment Banking
Join to apply for the Partner, Investment Banking role at Palmstone Capital.
About The Company
The Palmstone Group is a private international holding and investment group with operations across the United States, Europe, the Middle East, and Asia.
At the Palmstone Group, we are more than just a holding company – we are pioneers, visionaries, and catalysts for...
About the role
RAKBANK is hiring a Vice President - Digital Product Owner, reporting to the Executive Vice President, Head of Digital Channels. You will lead cross‑functional squads across Product, Technology, Risk, Compliance, Operations, and Marketing, delivering customer‑centric digital journeys.
What You’ll Be Doing:
- Own and execute the CASA Transformation roadmap aligned to business...
About Swift
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
Job Overview
We are looking for a Business Analyst with strong...
Credit Relationship Manager
- Support in preparation and submission of Credit Proposals (CP) for both existing (Annual Reviews and Amendments) and New To Bank (NTB) clients. Responsibilities include (but not limited to):
- Facility structuring;
- BIR;
- Financial spreads and comments on financials;
- Account conduct;
- Generate Ratings
- Well versed with PREM/Moodys
- Directly liaise with...
Role Purpose
The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s). This position acts as the gatekeeper for any high-risk changes to take effect. Additionally the analyst serves as the first line of defense investigation and fraud prevention.
Key accountabilities of the...
MashreqBank_Corporate & Investment Banking Group_UAE
United Arab Emirates (Fulltime office (FTO))
Trending
Job Description
Credit Relationship Manager:
- Support in preparation and submission of Credit Proposals (CP) for both existing (Annual Reviews and Amendments) and New To Bank (NTB) clients. Responsibilities include (but not limited to):
- Facility structuring;
- BIR;
- Financial...
Mashreq Bank PSC
Ras al-Khaimah
2 days ago
View details
Get Job Alerts for banking analyst, Ras al-Khaimah
A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor's degree in a relevant...
Partner, Investment Banking
Join to apply for the Partner, Investment Banking role at Palmstone Capital.
About The Company
The Palmstone Group is a private international holding and investment group with operations across the United States, Europe, the Middle East, and Asia.
At the Palmstone Group, we are more than just a holding company – we are pioneers, visionaries, and catalysts for...
A leading tech consultancy in the United Arab Emirates is seeking a Project Analyst / Associate Agile Coach to drive Agile project execution and support stakeholder coordination within financial services. Candidates must have a minimum of 5 years of experience in Agile roles, particularly with nCino. Responsibilities include facilitating Agile ceremonies, ensuring alignment with business goals,...
Overview
Role: Client Service Analyst
Location: Ras Al Khaimah
ROLE PURPOSE:
- Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience.
RESPONSIBILITIES
- Handling customers feedback and complaints received via...
Description
Role : Workforce Management & Operations Manager
Location : Ras Al Khaimah
Role Purpose:
To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center...