AED 120,000 – AED 200,000 per year
Managing the services from various vendors, tracking of SLA, Problem, Incidents, issues, and all the managed services project and vendors for the company's IT.
- Ensures that IT services are delivered as agreed in SLAs (Service Level Agreements) and meet business expectations.
- Prepare reports on SLA performance, including adherence to timelines, service quality, and issue resolution.
-...