A leading IT services provider in Abu Dhabi is seeking an IT Help Desk Support specialist to serve as the first point of contact for technical issues. In this vital role, you will provide top-tier support, ensuring operational continuity across the organization's IT infrastructure. The ideal candidate will possess a Bachelor's degree in IT or related fields, with at least two years of experience...
A leading banking institution in Abu Dhabi is seeking a Help Desk representative for branches. This role involves assisting customers with their banking inquiries and providing high-quality service. Candidates should have knowledge of banking products and services, and possess strong computer skills. The position is exclusively for UAE Nationals and offers an opportunity to grow within the...
infinitex is a leading company in Dubai, UAE, operating in the IT industry. We are currently seeking a dedicated IT Help Desk professional to join our team on a contract. This role will play a crucial part in providing technical assistance and support to our internal users, ensuring smooth operations and high productivity.
Key Responsibilities:
- Respond to IT support requests and provide...
A Dubai-based educational institution is seeking a customer support professional who can assist management and visitors by handling various office tasks. The ideal candidate will possess a Bachelor's Degree and have experience in a help desk role, showcasing superb communication skills. Responsibilities include providing guidance via phone, email, and in person, maintaining records, and attending...
A leading management consultancy in the UAE is seeking an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi operation. The ideal candidate should have at least two years of experience and a valid UAE Driving license. Responsibilities include monitoring, troubleshooting, and repairing IT systems while providing direct support to users. Qualifications include a Bachelor’s degree in...
Dream Soft LLC, a leading technology company in Abu Dhabi, UAE, is seeking a Help Desk Coordinator to join our dynamic team. As a Help Desk Coordinator, you will play a vital role in providing technical support to our clients, ensuring smooth operations and exceptional customer service.
Key Responsibilities:
- Provide first-line technical support and troubleshooting for incoming inquiries
-...
dubai, United Arab Emirates | Posted on 10/28/2025
Swedish Technology Services is international Information and Communication Technology (ICT) business entity, which specializes in providing complete ICT, based solutions. It offers a complete spectrum of services ranging from ITeS, Web & Business Solutions to e-government, Call Centre, Business Process Outsourcing (BPO) and Human Resource...
Dubai Career Level: Mid Career (2+ years of experience)
Education: Bachelor's Degree
Full time 1 week ago
Positions: 1
No. of Application: 0
Job Views: 0
Role Purpose:
The job holder will be primarily responsible for coordinating & assisting Tradesman/workers for carrying out periodic site/maintenance work progress in all day-to-day activities, ensuring all technical works in accordance with...
A leading IT outsourcing firm in Dubai is seeking a Business Analyst to gather and analyze business requirements, prepare documentation, and manage stakeholder communication. The ideal candidate will have a Bachelor's degree in Computer Science or IT and at least 3 years of experience. You'll be skilled in Agile, process modeling, and tools like Jira and Trello, ensuring alignment between...
Overview
Are you the calm, quick-thinking problem-solver who loves turning tech frustrations into smooth wins? We're a fast-growing, innovative organization in Dubai's dynamic business landscape, and we're looking for a Service Desk Analyst to join our IT team. If you're passionate about delivering outstanding support, troubleshooting with ease, and helping a diverse team stay productive, this...
Key Responsibilities
- Respond promptly to support requests received via email phone or ticketing system.
- Accurately log and categorize incidents and service requests in the ITSM tool.
- Provide initial diagnosis and resolve routine issues using defined procedures.
- Escalate unresolved issues to Level 2 (Infrastructure) or Level 3 (Application) support teams or designated SMEs.
- Monitor...
A leading IT company in Dubai is seeking an IT Help Desk professional to provide technical assistance and support for internal users. Responsibilities include responding to IT support requests, troubleshooting hardware and software issues, and conducting system upgrades. Candidates should have experience in IT support roles, strong knowledge of operating systems, and excellent problem-solving...
A leading technology company in Abu Dhabi is seeking a Help Desk Coordinator to provide technical support to clients, ensuring smooth operations and exceptional customer service. Responsibilities include troubleshooting inquiries, monitoring ticketing systems, and collaborating with teams to resolve issues. Ideal candidates should have strong problem-solving skills, prior help desk experience,...
Job Description
Join our dynamic team as an IT Help Desk Support specialist, where you will be the first point of contact for internal technical issues. In this vital role, you will provide top-tier support to ensure seamless operational function across our organization's IT infrastructure. With your excellent problem-solving skills and technical expertise, you will assist users in...
A leading ICT firm in Dubai is seeking a passionate Software Engineer to design, develop, and install software solutions. The ideal candidate will oversee helpdesk operations, manage IT tickets, and provide direct technical support to maintain high standards. Proficient skills in both English and Arabic, coupled with at least two years of IT support experience, are mandatory. This role promises a...
Description
Role: Help Desk - Branches
Location: Abu Dhabi
Role Purpose:
- To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings.
Key Accountabilities of the role:
These are the main responsibilities of this role
Responsibilities:
- Maintaining a high level of service attitude towards...
A global technology company is seeking a Technical Support Specialist for an on-site role in Fujairah, UAE. The specialist will respond to support requests, troubleshoot technical issues, and ensure user satisfaction through effective communication. Candidates require a diploma in IT or a related field and a minimum of 2 years' experience in a helpdesk environment. Strong customer service skills...
Salary
AED 8000
Position
A well known company is looking to hire an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi Operation. Candidate should have a minimum of two years of experience with a valid UAE Driving license.
Title
IT Help Desk
Summary of Functions
Responsible for the monitoring, troubleshooting, repair, installation, and upgrade of servers, computer desktops,...
Description
Role Purpose: Attend to walk-in customers visiting the HFD. Liaise with respective dept. to ensure TAT is maintained as per HF Policy. Maintain MIS to ensure 100% Service Quality.
Responsibilities
- Maintain accurate log for the walk-in customers
- Ensure TAT is adhered to and where possible exceed customer expectations
- Sales support
- MIS maintenance for requests
- Updating...
A leading bank in the UAE is seeking a customer service representative to attend to walk-in clients. Responsibilities include maintaining accurate logs, ensuring compliance with bank policies, and delivering professional service. The ideal candidate should possess strong communication skills, fluency in Arabic and English, and previous banking experience is preferred. Join a dynamic team that...