A leading training consultancy in Dubai is seeking a skilled Training Manager for its Arabic call center. The ideal candidate, an Emirati national, will lead the development and delivery of impactful training programs, ensuring that call center agents are equipped with essential skills and knowledge. Responsibilities include identifying training needs, creating curriculum, and coaching staff....
About the Role:
Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.
This role is perfect...
A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...
Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...
We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction.
The ideal candidate is a professional with proven experience in managing contact center teams,...
Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...
Business Development Manager – BPO & Call Center Division
Job Title: Business Development Manager – BPO & Call Center Division
Location: Dubai, UAE
Employment Type: Full-Time
About the Role
We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division.
The ideal candidate must have...
Job Summary (List Format) NOC & Call Center Manager
- Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations.
- Ensure continuous IT service uptime and high-quality end-user support.
- Oversee infrastructure network and cloud monitoring as well as customer service/helpdesk functions.
- Define track and report on KPIs such as MTTR SLA uptime Average...
A prominent training organization in Dubai is seeking a Training Manager to lead the development and delivery of training programs for Arabic-speaking call center teams. The ideal candidate must be an Emirati national with robust facilitation skills and deep call center operational knowledge. Responsibilities include assessing training needs, creating impactful learning materials, and coaching...
We are looking for an experienced Call Centre Manager to lead and manage our inbound and outbound contact centre operations. The role will focus on delivering exceptional customer experience, driving sales through outbound activities, optimizing processes, and leading a high‑performing team.
Key Responsibilities
Operations Management
- Oversee daily inbound and outbound call centre...
Overview
Our Company Technogym inspires. Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more...
A leading tourism organization is looking for a proactive and customer-focused Call Center Executive in Dubai. The successful candidate will manage inbound and outbound calls, handle customer inquiries related to travel packages, and ensure excellent customer service. Ideal for those with call center experience and a background in travel or tourism. The role offers a competitive salary and career...
Req ID: 353850
We are currently seeking a Call Center Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE).
Call Center Associate
Dubai
Key responsibilities
- Responsible for managing a customer through the complete implementation and deployment process of a property management system.
- Develop and maintain a strong supporting relationship with the property through...
Executive Assistant, Reservations & Call Center (19170)
Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.
With over 6,000 colleagues from 129 nationalities, Atlantis...
A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...
A leading contact centre in Dubai is seeking an experienced Call Centre Manager to oversee inbound and outbound operations. The role requires strong leadership skills and a focus on delivering exceptional customer experiences. Responsibilities include managing a high-performing team, driving sales through outbound activities, maintaining quality standards, and implementing process improvements....
Company: IIQAF Group
Industry: Tourism / Travel & Leisure
Location: Dubai, United Arab Emirates
Job Type: Full-time
Salary: AED 6,500 – AED 7,000 per month
Job Summary
IIQAF Group is hiring a proactive and customer-focused Call Center Executive for our Tourism division in Dubai. The successful candidate will manage inbound and outbound calls, handle customer inquiries related to travel...
Training Manager – Arabic Call Center (Emirati National)
Full time | Talents of Endearment | United Arab Emirates
Posted On 24/01/2026
Job Information
Number of Positions 2
Technology
Work Experience 4-5 years
City Dubai
State/Province Dubayy (Dubai)
337-1500
Job Description
The Training Manager will lead the design, delivery, and continuous improvement of training programs for...
An established industry player is seeking a dedicated Call Center Agent for Community Management. This role is ideal for empathetic candidates with a knack for customer service, especially those experienced in community-driven environments. You will be at the forefront of ensuring a positive experience for residents by addressing inquiries, managing service requests, and collaborating with...
Job Summary:
We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner.
Key Responsibilities:
Handle inbound and outbound customer calls efficiently and professionally.
Provide...