OverviewFairmont Hotels & ResortsJoin a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.About Fairmont Fujairah Beach ResortNestled among the hidden...
Responsibilities
Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller’s request and ensure follow up according to the...
A leading telecommunications firm is seeking a Region Service Delivery Lead to manage service delivery across the Middle East. This role requires extensive experience in leadership with a focus on strategic initiatives, operational efficiency, and customer satisfaction. The ideal candidate should possess over 15 years of experience in the telecommunications sector and be fluent in English and...
A leading global service provider is seeking an Associate Director – Service Delivery to manage operations across multiple sites in the United Arab Emirates. This role is vital for ensuring high-quality service delivery, overseeing client relationships, and driving revenue growth. Candidates should have 10–15 years in BPO operations with significant leadership experience. The ideal individual...
A global network service provider based in the United Arab Emirates is seeking a Service Delivery Manager to lead service delivery initiatives. The role requires managing end-to-end service delivery of networking projects for global customers, ensuring obligations and service descriptions meet set standards. Ideal candidates will possess a degree in telecommunications, relevant project management...
Recruiting Company: eMinds
Job Location: United Arab Emirates
Job Type: Full-Time
Application Method: Apply with subject line "Specialist/Service Delivery – eMx0561" to [email protected]
Salary Range: 12,000 AED – 16,000 AED
Roles Open:
Specialist – Service Delivery (Senior)
Analyst – Service Delivery (Mid-level)
Position Summary
We are strengthening our Global Service Delivery function...
Envision Employment Solutions is currently looking for a Service Delivery Manager (Data Management) for one of our partners, a global leader in the IT Services and IT Consulting.
Job Summary
The Country Delivery Manager acts as the primary point of contact for delivery-related matters within a country, however, the delivery specialist within the customer level. They align the organization's...
Digital Delivery Lead | Al-Futtaim Finance | Financial Services
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
A leading entertainment destination operator in the United Arab Emirates is seeking a Digital Support Specialist to enhance IT service delivery. In this role, you will coordinate IT services, resolve incidents, and ensure compliance with best practices. Candidates should possess a Bachelor's degree in IT or a related field, relevant certifications, and at least 2 years of experience in IT service...
A prominent service delivery organization in the United Arab Emirates is seeking an Associate Director – Service Delivery to lead multi-site operations and ensure best-in-class service delivery. This role involves overseeing service performance, client relationships, and implementing continuous improvement strategies. The ideal candidate will have over 10 years of experience in BPO operations and...
Digital Delivery Lead | Al-Futtaim Finance | Financial Services
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
Envision Employment Solutions is currently looking for a Service Delivery Manager (Data Management) for one of our partners, a global leader in the IT Services and IT Consulting.
Job Summary
The Country Delivery Manager acts as the primary point of contact for delivery-related matters within a country, however, the delivery specialist within the customer level. They align the organization's...
A leading global service provider is seeking an Associate Director – Service Delivery to manage operations across multiple sites in the United Arab Emirates. This role is vital for ensuring high-quality service delivery, overseeing client relationships, and driving revenue growth. Candidates should have 10–15 years in BPO operations with significant leadership experience. The ideal individual...
The Service Delivery Manager will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes.
Responsibilities
- Understand contractual obligations and ensure delivery of services to an agreed service description and SLA/OLA (establishing and ongoing ownership of KPIs as necessary)
- Responsible for end-to-end...
Reporting into the VP Customer Delivery, the Region Service Delivery role will develop and lead a best‑in‑class regional service delivery organization. The Region Service Delivery Lead is a senior executive role accountable for the strategic orchestration of all service delivery activities across the Middle East region. This leader sets the vision and direction for regional delivery, ensuring...
Reporting into the VP Customer Delivery, the Region Service Delivery role will develop and lead a best‐in‐class regional service delivery organization. The Region Service Delivery Lead is a senior executive role accountable for the strategic orchestration of all service delivery activities across the Middle East region. This leader sets the vision and direction for regional delivery, ensuring...
The Service Delivery Manager will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes.
Responsibilities
- Understand contractual obligations and ensure delivery of services to an agreed service description and SLA/OLA (establishing and ongoing ownership of KPIs as necessary)
- Responsible for end-to-end...
A leading telecommunications firm is seeking a Region Service Delivery Lead to manage service delivery across the Middle East. This role requires extensive experience in leadership with a focus on strategic initiatives, operational efficiency, and customer satisfaction. The ideal candidate should possess over 15 years of experience in the telecommunications sector and be fluent in English and...
A global network service provider based in the United Arab Emirates is seeking a Service Delivery Manager to lead service delivery initiatives. The role requires managing end-to-end service delivery of networking projects for global customers, ensuring obligations and service descriptions meet set standards. Ideal candidates will possess a degree in telecommunications, relevant project management...