CUSTOMER SERVICE ASSISTANT required.
Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and...
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East,...
A leading financial services firm based in Al Ain is seeking a Customer Relationship Officer to enhance customer service quality and promote financial products. You will manage customer inquiries, ensure compliance with banking regulations, and lead staff training efforts. The ideal candidate has strong sales skills and thorough knowledge of retail banking practices in the UAE. This role offers...
Job Summary WE ARE LOOKING FOR UAE NATIONALS ONLY We are seeking a dedicated and compassionate Medical Receptionist Customer Service Representative to join our healthcare team The ideal candidate will serve as the first point of contact for patients and visitors providing exceptional customer service managing appointments and assisting with administrative duties in a fast-paced medical...
Job description Accurately process cash card and digital payments in line with company procedures Issue receipts refunds and maintain accurate transaction records Manage and reconcile petty cash ensuring accuracy and timely reporting Maintain proper cash controls including end-of-day cash tallying and documentation Ensure full compliance with internal policies audit requirements and financial...
Role : Customer Relationship Officer
Location : Al Ain
Role Purpose:
Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency
Key Accountabilities of the role
1. Deposit account documentation....
Company Description FAB the UAE s largest bank and one of the world s most secure financial institutions is dedicated to creating value for its employees customers shareholders and communities Through innovation agility and differentiation FAB is committed to fostering growth We are looking for top talent and your success is our success Accelerate your growth as you help us reach our goals and...
A leading global bank seeks UAE National candidates for the position of Debt Counselling Advisors in Al Ain. The role involves assisting customers in financial difficulty to minimize losses for the bank through effective debt collection and support. Successful candidates will have strong English communication skills and relevant experience in collections. A graduation degree is required for visa...
To assist with the management and growth of Private Banking client relationships and assigned portfolios, and to improve service quality levels to ensure that the team's objectives are constantly met and its targets achieved while maintaining client satisfaction and portfolio credit quality.
Successful Private Bankers should be able to demonstrate their NTBs capabilities to ultimately deliver on...
A leading financial services firm based in Al Ain is seeking a Customer Relationship Officer to enhance customer service quality and promote financial products. You will manage customer inquiries, ensure compliance with banking regulations, and lead staff training efforts. The ideal candidate has strong sales skills and thorough knowledge of retail banking practices in the UAE. This role offers...
A leading global bank seeks UAE National candidates for the position of Debt Counselling Advisors in Al Ain. The role involves assisting customers in financial difficulty to minimize losses for the bank through effective debt collection and support. Successful candidates will have strong English communication skills and relevant experience in collections. A graduation degree is required for visa...
- The Private Banker focus is to develop business across diverse markets / regions within all areas of private clients family offices of UHNWI & HNWI especially with different offshore and onshore locations ranging across numerous booking centers which is highly competitive and appealing to the regional and international customer base.
- To achieve superior sales revenues / AUMs above a...
Description
Role : Customer Relationship Officer- Buffer
Location : Al Ain
Role Purpose:
Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency
Key Accountabilities of the...
Job Purpose:
- To establish implement and execute a business strategy for the respective client segment HNWI) and market area
- Substituting for the Managing Director & Head of Private Banking KCG in her absence for all office adminsitrative approval and related matters.
- To ensure that the business is compliant with the current rules and regulations of the bank as defined by the Policies and...
Description
Role: Customer Support Specialist - Branches
Location: Al Ain
Role Purpose:
- To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings.
Key Accountabilities of the role:
These are the main responsibilities of this role
Responsibilities:
- Maintaining a high level of service...
ADIB Group
Al Ain
5 hours ago
View details
Get Job Alerts for customer service assistant - banking, Al Ain
Description
Role: Customer Relationship Officer- Buffer
Location: RB- Alain Region
Role Purpose:
Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service...
Job Purpose:
- To establish implement and execute a business strategy for the respective client segment HNWI) and market area
- Substituting for the Managing Director & Head of Private Banking KCG in her absence for all office adminsitrative approval and related matters.
- To ensure that the business is compliant with the current rules and regulations of the bank as defined by the Policies and...
Description
Key Accountabilities of the role
- Client/ Business Acquisition :
- Channels Cooperation:
- Management of service delivery:
- Control and Risk Mitigation:
- Generating of new business via out marketing activities gold center contacts and existing network
- Increasing team revenue and productivity by cross- selling and up-selling remotely.
- Acquiring new to bank customers
-...
Job Purpose:
- To establish implement and execute a business strategy for the respective client segment HNWI) and market area
- Substituting for the Managing Director & Head of Private Banking KCG in her absence for all office adminsitrative approval and related matters.
- To ensure that the business is compliant with the current rules and regulations of the bank as defined by the Policies and...
Job Purpose:
- To establish implement and execute a business strategy for the respective client segment HNWI) and market area
- Substituting for the Managing Director & Head of Private Banking KCG in her absence for all office adminsitrative approval and related matters.
- To ensure that the business is compliant with the current rules and regulations of the bank as defined by the Policies and...