What you will be doing:
- Answer all internal and external calls in a courteous and professional manner.
- Direct calls to appropriate hotel departments or personnel efficiently.
- Provide information about hotel services room availability amenities and local attractions.
- Log and execute wake-up call requests accurately and on time.
- Handle emergency and security calls in accordance with...
A leading global hospitality company is seeking a dedicated Telephone Operator to join their team at Curio Collection by Hilton in Abu Dhabi. In this full-time role, you will respond efficiently to messages and queries from guests while demonstrating exceptional customer service. Candidates should possess a positive attitude, strong communication skills, and the ability to work well both...
| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...
A Telephone Operator accepts delivers and responds to Guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.
What will I be doing
As a Telephone Operator you will accept deliver and respond to Guest and management messages enquiries and emergencies using their knowledge of the...
Location Jannah Burj Al Sarab Hotel Abu Dhabi United Arab Emirates About the Role Jannah Burj Al Sarab Hotel is currently seeking a Female Telephone Operator who is fluent in Arabic and English to join our dynamic Guest Service team This role plays a vital part in providing prompt courteous and efficient telephone service to guests ensuring a high level of guest satisfaction at all times Key...
Job Number 23209604
Job Category Rooms & Guest Services Operations
Location The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
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Answer, record, log, and process all...
X -NO HUSBAND VISA
X -NO SPOUSE VISA
X -NO OWN/INDEPENDENT VISA- Can join immediately.:
- 5 Years MinimumProven experience as a Telephone Operatoror similar role.
-
Fluent in English (Read, Write, and Listen):
-
Knowledge in MS OFFICE (MUST BE):
-
Prefer age: 30 - above:
-
Arabic Speaking (Optional)
- Strong organizational and multitasking skills with attention to detail.
- Excellent...
Description
POSITION SUMMARY
Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
ADMINISTRATIVE
Hourly/Entry Level Employee
Full-time
Req ID: ABU002904
Worldwide
Summary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Host is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.
Qualifications
Ideally with a relevant...
JOB PURPOSE
This role is primarily responsible for attending and resolving customer queries with high degree of efficiency thereby enhancing customers experience with FAB. Deliver timely service to internal and external customers in adherence to the policies and procedures.
KEY ACCOUNTABILITIES
Policies Systems Processes & Procedures
- Ensure complete adherence to the policies and procedures...
Responsibilities
Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
Appointment management including no-shows, rescheduling of patients and confirmations.
Register new patients and ensure the records of...
As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client / s. You will coach, support and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practice.
ESSENTIAL...
Description
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
Telephone Operator accepts delivers and responds to Guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.
What will I be doing
As a Telephone Operator you will accept deliver and respond to Guest and management messages enquiries and emergencies using their knowledge of the...
A leading hospitality organization in Abu Dhabi is seeking a Full-time Communication Assistant to handle internal and external calls, provide service information, and assist guests over the phone. Candidates should have a high school diploma and experience in customer service, with excellent phone etiquette and communication skills. This position does not allow remote work and requires...
Remote
AccorHotel
Abu Dhabi
7 hours ago
View details
Get Job Alerts for full time telephone operator, Emirate of Abu Dhabi
Responsibilities
- Assist guests with all inquiries both hotel and non-hotel related
- Attend shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities...
What are we looking for
Telephone Operatorserving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude and good communication skills especially on the telephone
- Commitment to delivering a high level of customer service
- Ability...
Description
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
Overview
Responsible for all on-site details for executing group events, develop and follow checklist / itinerary and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and...
A leading hospitality brand is seeking a Telephone Operator to manage communications for guests and management. The ideal candidate will provide top-tier customer service, manage emergency calls, and ensure messages are correctly delivered. Full-time position at THE WB Abu Dhabi, Curio Collection by Hilton. Knowledge of hotel services and the ability to work under pressure are essential. Join a...