Overview
Role: Customer Care specialist
Location: Abu Dhabi
Role Purpose:
The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills a strong understanding of stock market principles and a passion for helping clients achieve their financial...
Units Supervision and Team Managers
- Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
- Provide on-the-job training and constructive feedback to assigned team to support their overall development.
- Promote the organisation’s values...
Customer Care Assistant – UAEN
Job Description: To assist and direct the patients to reach their destination/department without any hassle.
Responsibilities
- Give information to patients.
- Direct and escort patients to their intended destination.
- Help patients by informing where the machine to obtain token is situated and whom to approach for the same in the respective department.
-...
Responsibilities
- Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines.
- Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction.
- Ensure that acceptance criteria for the merger and upgrade are met.
- Track detailed...
AVP, Contact Centre - Customer Care Unit
Units Supervision and Team Managers
- Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
- Provide on‑the‑job training and constructive feedback to assigned team to support their overall...
A leading healthcare recruitment agency in the UAE is seeking an experienced Orthodontist to diagnose and treat dental irregularities and develop personalized treatment plans. The ideal candidate will hold a degree in Dentistry and have a specialization in Orthodontics, along with a valid DOH/DHA license. This role requires excellent clinical and communication skills, aiming to provide quality...
A premium retail company in Abu Dhabi seeks a Customer Service & Operations Manager to enhance customer care functions across ecommerce and retail. The ideal candidate will lead the Customer Care team, ensuring high service quality and timely issue resolution. This role requires strong problem-solving skills, operational excellence, and the ability to influence without authority. Passion for a...
A leading recruitment platform in Abu Dhabi is looking for a Customer Service Representative to deliver exceptional support to clients. In this role, you will address inquiries, resolve issues, and collaborate with internal teams. The ideal candidate has strong communication skills, a problem-solving mindset, and a minimum of 1-2 years experience in customer service. Join us for a career that...
Responsibilities
- Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
- Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
- Direct the customer to the relevant advisor who will attend to...
A prominent service provider in Abu Dhabi is looking for a customer service representative to manage customer inquiries through phone and email. Responsibilities include answering calls promptly, scheduling orders, resolving complaints, and ensuring customer satisfaction through effective communication. Ideal candidates should be friendly and efficient. Offering a salary of AED 6000 per month...
A healthcare service provider in Abu Dhabi is seeking a skilled individual to manage customer inquiries in a call center environment. The ideal candidate will possess a strong background in customer service, with a minimum of 2-3 years of experience in the field. Responsibilities include answering customer calls, documenting communications, and providing product information. A Bachelor's degree...
A leading low-cost airline is seeking Cabin Crew members to deliver exceptional customer service and ensure passenger safety and comfort. This position requires fluency in English, a passion for travel, and the ability to maintain a professional demeanor. Ideal candidates will be between 20 to 33 years old, with a diploma in Travel/Tourism preferred. If you enjoy teamwork and have a flair for...
A leading diversified investment group in Abu Dhabi is seeking a proactive Customer Representative to be the first point of contact for clients. The ideal candidate should have a Bachelor's degree and 1-2 years of experience in customer service. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer records. The position offers a competitive salary of AED...
Functional Roles and Responsibilities
- Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
- Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor.
- Direct the customer to the relevant advisor...
A leading financial institution in Abu Dhabi seeks an AVP for its Contact Centre within the Customer Care Unit. This executive-level position involves supervising team operations, ensuring service quality, providing training, and promoting organizational values. The ideal candidate will be responsible for managing service requests, preparing reports, and driving continuous improvement in customer...
First Abu Dhabi Bank (FAB)
Abu Dhabi
7 hours ago
View details
Get Job Alerts for Customer Care, Emirate of Abu Dhabi
A leading recruitment agency in Abu Dhabi is seeking a dedicated Service Advisor to manage customer experiences in the automotive service sector. You will be responsible for conducting vehicle inspections, providing expert advice on maintenance, and coordinating service repairs. The ideal candidate has excellent communication skills, prior customer service experience, and a strong technical...
Job Purpose
To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.
Essential Roles and Responsibilities
Operational Roles and Responsibilities
- Be part of the Telemarketing activities during campaigns.
- Provide efficient and...
Description
Role: CONTACT CENTER AGENT
Location: Abu Dhabi
Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.
Responsibilities
- Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center.
- Proactively offer customer to register IVR and SMS service...
A prominent service organization in Abu Dhabi is seeking a Customer Service Representative to enhance customer comfort and satisfaction. Responsibilities include handling customer inquiries, managing courtesy vehicles, and maintaining a clean reception area. The ideal candidate will have a high school certificate and 1-2 years of relevant experience, complemented by friendly communication skills...
A recruitment and staffing company in Abu Dhabi is seeking a Call Center Agent to provide exceptional customer service as the first point of contact. The ideal candidate will address customer inquiries, handle complaints, and ensure satisfaction using strong communication skills. This full-time role requires proven experience in customer service and the ability to manage challenging situations...