vp head customer service jobs in Abu Dhabi

VP & Head of CCB & IB Account Services (Emiratised)

AED 200,000 – AED 300,000 per year

JOB PURPOSE: To provide expertise advice support and leadership to assist the implementation of FAB framework which ensures in efficient low risk way. This includes the provision of an effective and proactive operation and service performance review and assurance function aligned to regulatory standards. Develop & manage Wholesale/Investment Banking /Business banking in compliance with FAB...

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First Abu Dhabi Bank

Abu Dhabi

20 hours ago

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Head of Portfolio Management and Customer Life Cycle

AED 200,000 – AED 300,000 per year

Description Role: Head of Portfolio Management and Customer Life Cycle Location: Abu Dhabi Role Purpose: The Head of Portfolio Management and Customer Life Cycle Priority and Private Banking is responsible for the strategic leadership growth and performance management of client portfolios within the Priority and Private Banking segments. This role entails developing and executing data-driven...

ADIB Group

Abu Dhabi

20 hours ago

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Head of Digital Transformation - Financial Services

AED 200,000 – AED 300,000 per year

Head of Digital Transformation - Financial Services About the Job About the Opportunity: We are seeking a visionary Head of Digital Transformation to lead and redefine the digital landscape within the financial services sector across the MENA region. This pivotal role is designed for a leader who is passionate about leveraging digital innovation to enhance operational efficiency, customer...

Gateway

Abu Dhabi

20 hours ago

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Service Delivery Head and Project Manager

AED 200,000 – AED 300,000 per year

Service Delivery Head and Project Manager We are looking for a competitive and trustworthy Service Delivery Head and Project Manager to handle all the pre-sales, team management, and project management activities. Job Responsibilities: - Manage the Software Development services for new and support projects. - Study the new tenders (RFP, RFQ, RFI, …etc) and prepare the required technical and...

Netaq LLC.

Abu Dhabi

20 hours ago

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Head of Product - Financial Services

AED 200,000 – AED 300,000 per year

Overview Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (:$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as...

Yassir

Abu Dhabi

20 hours ago

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Head of Guest Relations & Service Excellence

AED 120,000 – AED 200,000 per year

A leading airline in Abu Dhabi is seeking a Manager Guest Relations to oversee their Customer Care and Baggage Claims teams. This role requires developing and implementing strategies to enhance customer experience, managing vendor performance, and coaching the team for service improvement. The ideal candidate has at least 5 years of management experience in customer service and a degree-level...

Etihad

Abu Dhabi

20 hours ago

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Head of Guest Relations & Service Excellence

AED 120,000 – AED 200,000 per year

A leading airline in Abu Dhabi is seeking a Manager Guest Relations to oversee Guest Relations and Baggage Claims teams. This role involves developing customer care strategies, managing vendor performance, and coaching teams to deliver exceptional service. The ideal candidate will have a degree and at least 5 years of managerial experience in customer service. This position plays a key role in...

Etihad Airways

Abu Dhabi

20 hours ago

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Head of 24x7 IT Service Delivery & CSI

AED 200,000 – AED 300,000 per year

A global telecom solutions provider is seeking an experienced professional to lead IT service delivery across multiple service lines in Abu Dhabi. The ideal candidate will have 15–18+ years in IT operations, an engineering or IT degree, and extensive knowledge of service management and improvement. Strong leadership experience and a continuous improvement mindset are essential. This is a...

TALENTMATE

Abu Dhabi

20 hours ago

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VP- Compliance Advisory- Enablement Functions

AED 120,000 – AED 200,000 per year

VP- Compliance Advisory- Enablement Functions Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you...

First Abu Dhabi Bank (FAB)

Abu Dhabi

20 hours ago

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Alternatives Product Manager - VP

AED 120,000 – AED 200,000 per year

VP, Middle East Alternatives Product Manager (Abu Dhabi) The Alternatives Product Manager Vice President will be responsible for the development, implementation, enhancement and support of State Street’s Alternatives products, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle...

State Street

Abu Dhabi

20 hours ago

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VP of Business Development

AED 200,000 – AED 300,000 per year

Wanna join the adventure? Orbitworks is taking on an exciting new venture, building the first commercial satellite production facility in the Middle East. We are looking for an experienced executive to come onboard as our VP of Business Development, leading the team, whilst building a strong sales pipeline. There will be an initial focus on the government and defence sectors locally, but we also...

Cerebras

Abu Dhabi

20 hours ago

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VP Head of Collections- PL Open Market Credit Cards

AED 200,000 – AED 300,000 per year

JOB PURPOSE This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimising NPLs. Ensure collection targets are met in terms of NPL Recovery and Bucket resolutions. KEY ACCOUNTABILITIES Strategic Responsibilities - Formulating and implementing cost effective collection & recovery...

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First Abu Dhabi Bank

Abu Dhabi

20 hours ago

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VP, Islamic Products

AED 200,000 – AED 300,000 per year

Position The VP, Islamic Products is a key member of the Islamic product team and Shariah compliant product proposition of the organization. He supports the Head of Islamic products with the wide array of products and businesses that are under Islamic Product team responsibilities. He should act as the first point of contact for any Islamic product offering by various areas of the bank with a...

First Abu Dhabi Bank (FAB)

Abu Dhabi

20 hours ago

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VP- Credit Risk Policy & Analysis (Emiratised)

AED 200,000 – AED 300,000 per year

VP- Credit Risk Policy & Analysis (Emiratised) Join to apply for the VP- Credit Risk Policy & Analysis (Emiratised) role at First Abu Dhabi Bank (FAB) Company Description Are you ready to join us on our exciting transformation journey at the largest bank in the UAE? This is an opportunity to make a real impact on our customers, employees, shareholders, and communities, as part of the FAB team....

First Abu Dhabi Bank (FAB)

Abu Dhabi

20 hours ago

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VP & Head of Audit- Personal- Wealth & Commercial Banking

New

A subject matter expert responsible for planning and executing audits covering the activities and processes of Groups Personal Banking Commercial Banking & Subsidiaries (Coverage and Credit) Functions domestically and in all international locations as well as related peripheral activities across the FAB Group. Thorough understanding of business/ relationship aspects product dynamics across...

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First Abu Dhabi Bank

Abu Dhabi

3 hours ago

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VP & Head of Audit- CCB- IB & Credit

- Sub Division: Audit - CCB, IB, Credit & International - Division: Group Internal Audit Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you...

First Abu Dhabi Bank

Abu Dhabi

3 hours ago

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VP, Project Manager - Sustainability Program

AED 120,000 – AED 200,000 per year

VP, Project Manager - Sustainability Program Get AI-powered advice on this job and more exclusive features. First Abu Dhabi Bank (FAB) is the largest bank in the country and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our...

First Abu Dhabi Bank (FAB)

Abu Dhabi

20 hours ago

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Head of Complaints & Customer Experience

A leading financial institution in Abu Dhabi is seeking a dedicated individual to manage and enhance complaint management processes across the Group. The successful candidate will develop and implement strategies, lead a team of professionals, and ensure high standards in customer service. With a bachelor's degree and over 5 years of experience in banking or customer service, this role demands...

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First Abu Dhabi Bank

Abu Dhabi

3 hours ago

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Head of Service- Corporate Finance

AED 200,000 – AED 300,000 per year

JOB PURPOSE: Head of Service Corporate Finance KEY ACCOUNTABILITIES: Generic Accountability As Head of Service you will be responsible in building trust & relationship with business and jointly define and own the Technology roadmap and execution of critical banking services. Under this role you will cover front-to-back ownership of platforms supporting Lending Equity Capital Markets (ECM) and...

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First Abu Dhabi Bank

Abu Dhabi

20 hours ago

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Head of Service- Securities Services

AED 200,000 – AED 300,000 per year

JOB PURPOSE Head of Service Securities Services KEY ACCOUNTABILITIES Generic Accountability As Head of Service you will be responsible in building trust & relationship with business and jointly define and own the Technology roadmap and execution of critical banking this position you will focus on design development and execution of end to end solutions for Securities Services products...

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First Abu Dhabi Bank

Abu Dhabi

20 hours ago

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