We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Receiving Agent you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality...
About Us
Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.
About the Job
We currently have an exciting opportunity for a Guest Service Agent to join our...
Overview
We are seeking a dedicated and personable Guest Service Agent to join our team at [Company Name]. As a Guest Service Agent, you will be the first point of contact for our prestigious guests, ensuring they receive superior service and have a memorable experience. Your role will be pivotal in managing the front desk operations efficiently, handling guest inquiries, resolving issues, and...
Receive and process customer requests, enquiries and address complaints by providing excellent customer service, to increase customer satisfaction and ensure smooth running of operations at the airport.
Accountabilities
SPECIFIC RESPONSIBILITIES
- Perform a wide range of airport services (e.g. guest / baggage handling, check in and boarding operations, tickets and boarding passes screening) to...
Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.
About the Job
We currently have an exciting opportunity for a Guest Service Agent to join our team at Yas...
Job Description
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as reception, check-in/check-out, cashiering, foreign exchange, and assisting guests with inquiries.
- Welcomes guests and...
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
Description
Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Front Desk Agent to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award‑winning owner and operator of some...
MAIN DUTIES AND RESPONSIBILITIES
- Receive each guest call in a professional and friendly manner.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Handle every query in a polite and courteous manner and exceed guest expectations.
- Ensure guests are greeted by name upon calling as per Rixos Standards.
- Maintain an up-to-date knowledge of the...
Join to apply for the Guest Service Agent role at Novotel Hotels
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, and...
### Dusit Thani Abu Dhabi# Service Center AgentDecember 9, 2025### Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities • The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. • The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a...
Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition:...
Description
Position Summary
Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...
A luxury hotel chain is seeking a Receiving Agent to manage the receiving function at their hotel in Abu Dhabi. The ideal candidate will ensure that all incoming goods meet quality requirements and comply with hotel policies. Responsibilities include inspecting received items, processing supplier invoices, and maintaining an organized filing system. A commitment to environmental, health, and...
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will...
Description
Position Summary
Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...
Description
Start Your Journey With Us
From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis...
Description
POSITION SUMMARY
Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...